ANYA PREMIER HOTEL 4.0 ★

Responsible for the operational efficiency of all aspects of the linen room including staff uniform management and the service delivery of this area within budgeted guidelines.

Essential Duties and Responsibilities – (Key Activities of the role)

• Oversee the implementation of linen room standards and procedures

• Recommended changes to these standards and training needs on an ongoing basis

• Maintain a current and thorough knowledge of all linen room systems

• Open and close the shift and ensure effective shift hand over

• Distribution and collection of keys

• Management of all incoming and outgoing calls to Housekeeping Department

• Solve employee grievances

• Direct task allocations and change according to volume and peak periods

• Perform quality inspections

• Prioritize VIP or difficult guests

• Liaise with Laundry and Housekeeping for guest and hotel requirements

• Ensure staff uniforms and hotel linen is processed and delivered in a timely manner

• Co-ordinate special projects (eg equipment routine service; stock inventories)

• Manage all special requests made by guests

• Ensure consistency within the department

• Ensure you have complete knowledge of hotel departments, service areas, layouts and facilities and the location of these

• Supervise linen storage areas

• Perform linen / uniform inventory and various report

• Maintain adequate stock levels

• Complete stock-takes as required

• Conducts shift briefings to ensure hotel activities and operational requirements are known

• Conversant with emergency evacuation and fire procedures

• Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats

• Perform other task assigned based on Movenpick Resort Phan Thiet needs or requirements

Benefit:

Accommodation for Candidate who come from another city

Service charge

2 days off / week

Full Social Insurance

Shuttle bus from the hotel to City and back

International work environment

Duty meal

• 2 years laundry experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

• Type and level of experience required may vary slightly based on size and complexity of operation

• High School or Diploma in Hotel Administration, Hotel Management or equivalent

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Proficient in the use of Microsoft Office

• Organizational and training abilities

- Potrait Photo /Ảnh

- Notaried ID Card/ Căn cước công dân photo công chứng

- Health check / Giấy khám sức khỏe

- Notarized copy of diploma certificate/ Sao y bằng cấp chứng chỉ công chứng