Việc làm
Position Summary:
Night Duty Manager is responsible for overseeing all aspects of hotel’s operation during the overnight hours. They ensure that everything is in order and ready for the next day, including making sure that supplies are stocked, equipment is functioning properly, and employees are performing their duties as expected.
Duties and Responsibilities:
1. Acting as manager on duty for the hotel in the absence of the Front Office Manager in dealing with guest complaints, prolem-solving, disturbances, special requests & any other issues that may arise.
2. Manage the night shift of all departments ensuring all employees absolutely perform their tasks and all guest’s needs are handled in timely manner.
3. Monitoring the activities of guests to ensure they are enjoying their stay and addressing any concerns they may have.
4. Coordinating with other departments such as housekeeping, engineering, and facilities to ensure that all repairs or maintenance issues are addressed in a timely manner.
5. Supervising and guiding the front office team and coordinating the team’s work schedules
6. Ensuring that all hotel policies and procedures are followed by staff members
7. Creating reports that detail the status of hotel operations and identify areas for improvement.
8. Coordinating with vendors such as caterers, event planners, limousine services, and florists to ensure that events run smoothly.
9. Providing customer service to guests by answering questions about hotel facilities and services
You will be working in an international hotel in the most bustling and modernized center of Ho Chi Minh City with:
- Competitive salary
- Attractive monthly service fee bonus (service charge)
- Variety changes to be promoted to higher positions
- Meal allowance and parking allowance are provided
- Social insurance package is paid at 100% salary
- 1 day off/ week, 12 annual leave days/year
- 13th Salary bonus, according to year-end business outcome
- You will have 1 day off on your birthday and a gift from the hotel.
- Stylistic uniform is provided and washed by the hotel.
- College/University of Tourism, hospitality, equivalent education
- At least 2 years of experience in the role of Front Office Supervisor in 4 star hotels or above.
- Good English
- Language: good level in English both writing and speaking
- Excellent written and oral communication skill
- Send your CV to email: recruitment .at. bayhotelhcm. com
Bay Hotels and Resort là tập đoàn khách sạn độc lập với kế hoạch mở rộng quy mô. Một nơi nghỉ dưỡng hấp dẫn ở trung tâm thành phố. Tập đoàn này ra mắt lần đầu tiên bằng việc khai trương Khách sạn Bay Singapore vào năm 2012. Khi đó, khách sạn này là khách sạn boutique lớn nhất gần Sentosa. Khách sạn Bay Hồ Chí Minh là khách sạn thứ hai của Bay Hotels and Resorts tọa lạc tại Quận 1, Thành phố Sài Gòn. Được thiết kế để gây ấn tượng với du khách kinh doanh bằng triết lý dịch vụ cao cấp và sự thoải mái của người dân thành thị, Khách sạn Bay Hồ Chí Minh sẵn sàng tạo nên sức hấp dẫn nổi bật và cung cấp dịch vụ tuyệt vời ở trung tâm thành phố Hồ Chí Minh. Chúng tôi đang tìm kiếm những tài năng để tham gia và trở thành thành viên đặc biệt của khách sạn chúng tôi
Chính sách bảo hiểm
Các hoạt động ngoại khóa
Lịch sử thành lập
Mission
Tweet
Facebook
Copy Link