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Social Account Senior Manager (AnyMind's Partner)
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
22/08/2024
Hạn nộp hồ sơ:
16/10/2024
Hình thức:
CONTRACTOR
Kinh nghiệm:
5 - 6 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
What You Will Do
AnyMind's Partner - a global digital and integrated communications agency that provides strategic counsel and creative thinking is looking for a new Social Account Senior Manager.
Client Relationship Management:
AnyMind's Partner - a global digital and integrated communications agency that provides strategic counsel and creative thinking is looking for a new Social Account Senior Manager.
Client Relationship Management:
- Building and nurturing strong relationships with existing clients and new business.
- Lead the development and execution of comprehensive social and communication strategies that meet client goals.
- Lead the communication, understanding client needs, and business goals, acting as client primary point of contact, and fostering trust and open communication.
- Negotiating contracts and agreements to achieve the best possible outcomes for the organization.
- Developing business plans and roadmaps to achieve those goals
- Identifying and pursuing upselling and cross-selling opportunities with existing client and new clients.
- Forecasting future business trends and adapting strategies accordingly.
- Estimating revenue, expenses, and profitability-related to the assigned accounts
- Present to business lead, stakeholder about business management on weekly, monthly, yearly basic
- Overseeing the development and execution of campaigns from concept to completion
- Managing timelines, budgets, and resources to ensure project deliverables are met on time and within budget.
- Providing regular progress reports and updates to clients, addressing any concerns, and managing revisions or adjustments.
- Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), resource trafficking, campaign management and any troubleshooting necessary.
- Partner with internal cross-functional teams to understand campaign goals and key performance metrics and exceed those goals throughout the campaign
- Work with the planner & creative team to develop engaging and high-quality campaign, social key hook, adhering to brand guidelines and social media trends and campaign master strategy.
- Performance Analysis and Reporting: work with social experts to crack campaign performance against KPIs, analyze key metrics (likes, shares, clicks, conversions), and generate comprehensive reports for clients, providing actionable insights.
- Work closely with Finance on billing set up and invoicing.
- Focus on ensuring superior customer service levels, operational excellence and strategic insight
- Stay up-to-date on industry trends and competitor offerings to provide clients with the best possible service.
- Effectively delegating tasks among team members, assigning projects based on individual strengths and skillsets, and ensuring everyone is clear on their responsibilities and deadlines.
- Act as mentors for junior team members, offering guidance on career development, skill improvement, training junior to grow follow agency's requirement.
- Develop & participate in the training of account team, sharing your expertise and best practices. Foster a collaborative and supportive learning environment within the team.
- Set high standards for excellence and inspire the team to deliver exceptional client service.
- Demonstrating strong work ethic, professionalism, and a positive attitude, setting a good example for the team to follow.
- A recognized Bachelor's degree in Business administration, Marketing or a related field
- Minimum 5 years of experience in a digital marketing agency, with minimum 1 years of experience in Senior Account Manager position
- Good English communication skills
- Excellent communication and interpersonal skills to build Client relationship
- Passionate leader who values and fosters collaborative, cohesive teams
- Understand popular social networks including design, functionality and users
- Active participation in wide variety of social media activities
- Affinity and passion for technology and consumer electronics
- Ability to leverage existing media relationships to generate earned impressions & engagements
- Attention to detail, multitasking, extrovert
- Appreciative of creative product
- High level of professional maturity
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
18 Hoàng Quốc Việt, Q.Cầu Giấy, Hà Nội
NetNam tự hào là đơn vị tiên phong trong lĩnh vực cung cấp các giải pháp và dịch vụ Internet chất lượng cao; Dịch vụ trực tuyến và các dịch vụ Quản trị mạng & Tích hợp hệ thống.
Với gần 30 năm kinh nghiệm hoạt động tại Việt Nam, là đối tác Tier1 của nhiều nhà viễn thông toàn cầu, NetNam là sự lựa chọn hàng đầu cho các khách sạn 5*, khu căn hộ cao cấp, các tổ chức phi chính phủ, tập đoàn đa quốc gia, hệ thống mạng lưới doanh nghiệp FDI, ITO, SME và các tổ chức chính phủ.
NetNam cũng được biết đến là đơn vị số 1 về cung cấp dịch vụ Internet cũng như các hạng mục công nghệ cho sự kiện, được kiểm chứng bằng việc kinh nghiệm triển khai các sự kiện mang tầm quốc gia và quốc tế như: Chuyến thăm chính thức Việt Nam của Phó tổng thống đương nhiệm Kamala Harris T8/2021, Hội nghị thượng đỉnh Mỹ - Triều (DPRK – USA Hanoi Summit 2019), APEC Danang 2017, Chuyến thăm của Tổng thống Barack Obama đến thăm Việt Nam 2016, Apricot 2017, Vietnam Security Summit 2019, Diễn đàn kinh tế tư nhân 4.0...
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