Hồ Chí Minh
Mô tả công việc
Product/Commercial/Visual Management:
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Ensure shop floor layout and new lines are merchandised according to according to/follow the Company guidelines/ operational policies and procedures.
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To be aware of the daily and monthly budgets to meet and exceed them.
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Analyze daily business information & data and reacts to it accordingly.
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Be in charge of planning the commercial and visual activity of the store in a daily/ weekly/ seasonal manner.
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Work alongside the management team to ensure that the best RFID (Radio Frequency Identification) practice is in place at all times.
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Control product level in the store.
Team Management:
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Managing and motivating the sales team to increase sales and ensure business efficiency.
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Be aware of the daily and monthly sales target to meet and exceed them.
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Communicate with the management team on a daily basis with information regarding personnel and product.
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Ensure standards are maintained during the day and at closings.
Customer Service:
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Ensure a high level of customer service is offered in the store.
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Monitor and support customer service action plans.
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Solve and manage customer issues as they arise and refer to the senior management team when necessary.
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Understand and reinforce the company return policy.
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Support customer service with product knowledge and awareness of the New arrivals, Replenishment of best sellers & Offering alternatives.
Team Management:
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Lead and keep a high level of motivation within the department.
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Guarantee the adequate induction and follow up on training for new team members.
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Assist in the development and retention of an effective team.
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Get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc).
Health and Safety:
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Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
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Be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
Yêu cầu công việc
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At least 1 year of experience in fashion retail chains (Big brands).
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Or candidates with over 1 year of Product, Commercial & Visual Management experience, and English proficiency, in Food and Beverage or Hospitality chains.
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Strong communication, problem-solving, and team management skills.
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Passion for fashion.
Quyền lợi được hưởng
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Be trained in a professional environment.
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Opportunities to develop career path in fashion retail.
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Monthly commission bonus.
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Annual performance bonus.
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Employee Discount.
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Parking Allowance.
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13th month salary.
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12 annual leave/year.
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Social insurance.
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