Cloud Ace ★ 4.2

What We Offer You:

• Professional Growth: Thrive in an environment that promotes continuous learning and professional development, with access to a wealth of training and certification programs.
• Attractive Compensation: Enjoy a competitive salary (negotiable) and a comprehensive benefits package designed to recognize and reward your contributions.
• Cutting-Edge Technology: Work directly with Google Cloud and its extensive ecosystem, pushing the boundaries of what‘s possible in the cloud domain.
• Knowledge Expansion: Take your expertise to new heights, delving into the latest trends and innovations in public cloud and digital transformation.

Description

• Consult and define the customer‘s comprehensive system architecture, platform, products, and solutions on Google Cloud to ensure security and optimize costs.
• Work closely with customers before deployment to design and architect for solutions.
• Collaborate and share knowledge with other administrators and engineers through internal wiki articles and customer training.
• Use tools from Google Cloud, Open Source, or self-developed to troubleshoot and provide solutions to customer problems.
• Perform Root Cause Analysis reports.
• Support customers with issues related to Google Cloud through Ticket System, Email, Chat, Phone, and Remote.

Requirement

• Problem-solving skills and learning ability
• One year of experience in building & maintaining Cloud infrastructure.
• Have good experience working on the Linux operating system.
• Have good knowledge and expertise when using Google Cloud or other Public Cloud, especially GCP‘s services in the fields such as computing, containers, databases, networking, storage, management, and security.
• Experience in Kubernetes, Docker, GitHub, Jenkins.
• Have the ability to deploy infrastructure with IaC tools (ex: Terraform).
• Good skills in scripting with Bash/Python.
• Experience in writing technical documents for colleagues and clients is a plus.
• Customer support skills through Ticket Systems (Zendesk, HubSpot, Jira, Service Desk, Freshdesk, OsTicket, etc.)
• Good English skills.