Concentrix Việt Nam 3.3 ★

Mô tả Công việc

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only Amazon‘s sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

I. JOB DECRIPTIONS

Job Summary

The QA Specialist (Furniture, Chinese Speaking) will be responsible for ensuring that all furniture products meet Yes4All's high standards of quality, durability, and safety. The role requires close collaboration with our vendors, primarily in Chinese-speaking regions, to ensure product specifications, quality standards, and regulatory compliance are met before products are released for distribution. This position requires fluency in Chinese and a strong understanding of quality assurance processes in the furniture industry.

Key Responsibilities

1. Quality Inspection and Assurance

• Conduct on-site inspections at vendor manufacturing facilities to verify product quality, durability, and adherence to specifications.
• Assess and ensure furniture products comply with internal quality standards and regulatory requirements.
• Create and maintain detailed inspection reports and feedback for continuous quality improvement.

2. Vendor Collaboration and Communication

• Serve as the primary QA contact for vendors in Chinese-speaking regions, facilitating clear and effective communication regarding quality standards and expectations.
• Work closely with vendors to resolve quality issues, suggest corrective actions, and monitor the implementation of quality improvements.

3. Product Testing and Compliance

• Oversee product testing to ensure furniture safety, durability, and functionality meet the required standards.
• Collaborate with internal teams to ensure all furniture products meet industry standards and regulatory compliance for each market.

4. Process Improvement and Documentation

• Identify quality risks and recommend process improvements for manufacturing and inspection procedures.
• Document QA procedures, inspection criteria, and vendor assessment results to ensure a consistent quality assurance process.

5. Training and Support

• Provide training and guidance to vendor QA teams on Yes4All’s quality standards, processes, and expectations.
• Support cross-functional teams within Yes4All by providing insights on quality performance and improvements.

Yêu Cầu Công Việc

Qualifications

• Language Skills: Fluency in Mandarin Chinese (required) and English (preferred).
• Education: Bachelor’s degree in Quality Management, Engineering, or a related field (preferred).
• Experience: Minimum 3 years of experience in quality assurance for furniture or home goods, with a strong understanding of quality standards in the furniture industry.
• Technical Knowledge: Knowledge of furniture construction, materials, and common quality issues in furniture manufacturing.
• Skills: Strong attention to detail, analytical and problem-solving skills, and the ability to work independently.
• Travel: Willingness to travel to vendor sites for inspections and quality audits as needed.

WHY YOU WILL LOVE JOINING US?

FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri), and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge. 
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!