Esoftflow

1. Quick re-train, coaching
- Monitor in-house staff and part-timer/vendor those who have low performance to designing proper training and coaching.
- Deliver training content and materials.
- Deliver the course to with right audience, suitable capacity, and time duration to ensure effective training.
- Trainer content storage.
- Ensure Trainees access the platform.
- Organize & manage classes and track training calendar both offline & online in areas of technical assignment.
- Set up a trainee evaluation system for timely improvement.
- Training delivery: Choose an appropriate delivery method to achieve training objectives.
- Evaluate trainee's platform using technical skills periodically to ensure effectiveness after training.
- Live production performance follow-up: Follow up on live production performance and report to related departments for proper actions.
2. Client complaints (Re-active)
- Investigation of customers' complaints: Analyze the root cause of complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.
- Propose and implement short-term and long-term solutions for quality issues.
- Coordinate with other stakeholders to ensure the agreed solutions are followed and implemented.
3. Maintaining quality (Pro-active)
- Apply to procedure
- Internal Audit
- Use inspection and test plan to proactive control quality in the in-process
- Apply to the quality management system
4. Quality system procedures
- Design and update workflow of producing a product
- Update various systems (Lychee, EPT, etc.) when there is a change to a product
5. Onboarding new clients
- Organize and supervise the new client test in production to ensure the quality meets client expectations
- Leading the processing time test
- Coordinate with other stakeholders to ensure smooth onboarding.
- Continuously monitor quality and client feedback after launching
6. Internal production optimization
- Come up with new ideas for optimization and follow Design thinking framework (Ideate -> POC -> Test -> Implement)
- Implement optimization, new technology, new software into production

1. Knowledge
- Education Background: University (Architecture, Construction, Interior Design,...)
- Professional knowledge
- Software: Master of 3Dsmax/Corona is a mandatory requirement.
- Knowing how to use the 3D design software
- Supplementary knowledge
- General knowledge of product quality management.
- Experience working with part-time employees and vendors both online and offline.
2. Skills
- Creates new insights from a wide range of information, tools and techniques, be able to use Office software: Excel, Word, PowerPoint
- Thinks imaginatively, or "outside of the box" to identify and/or develop creative solutions for which there are few or no precedents.
- Seeks out new information and brings forward innovative solutions with little to no guidance.
- Integrates relevant concepts/models into a complete vision or solution for which there is no previous experience or road map.
- Understand and utilize technology to improve approaches and solutions
- Turn ideas into something valued by the company and customers
- Problem-solving skills.
- Root cause analysis skill.
- Reporting skills.
- Research skills.
- Communication skills.
- English skills (listening, reading, writing, and speaking).
3. Personal requirements (Attitude, personality, ability)
- Demonstrate 6 core values of Esoft (Openness, Care, Credibility, Quality, Passionate, Innovation).
- At least 4 years' experience with using 3Dsmax & Corona
- Good health can work under high pressure, no color blind.
- Ability to work in shifts, Tet, and Holiday to support production when required
To apply, please send your CV to email address: [protected info] with the title [Esoft] - 3D Quality Specialist - Full name

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