Masthead

Masthead Agency is looking for talent to join our team. full of life and looking for a fantastic challenge within an agency as Masthead.
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.


*** Responsibilities:
- Collaborate cross-functionally to ensure seamless communication among stakeholders, optimizing advertising media for customer success.
- Forge and maintain robust client relationships, delving into their needs and propelling them to success through strategic utilization of advertising media.
- Conduct client visits to unearth untapped growth potential within our platform, harnessing advertising media for impactful solutions.
- Oversee comprehensive reporting on the vitality and progress of customer accounts, harnessing insights to refine advertising media strategies.
- Act as the primary conduit for customer account management, leveraging advertising media to cultivate enduring relationships.
- Cultivate trusted advisor relationships with key accounts, stakeholders, and sponsors, aligning advertising media strategies with client objectives.
- Ensure the timely delivery of advertising media solutions that align seamlessly with customer needs and aspirations.
- Effectively communicate project progress to internal and external stakeholders, showcasing the impact of advertising media initiatives.
- Identify and capitalize on business growth opportunities through astute utilization of advertising media, surpassing sales quotas.
- Skillfully prepare detailed workload reports for clients while adeptly resolving critical requests, optimizing advertising media for maximum impact.