i3 International ★ 4.3

• Develop and maintain technical documents, including but not limited to user manuals, installation guides, API documents
• Work closely with developers, designers, product managers, and other stakeholders to gather information
• Convert complex documentation to easy language for multiple audiences
• Incorporate animation, illustrations, or photographs to increase users' understanding of the products
• Manage and organize documentation resources, ensuring that all materials are up-to-date, clear, consistent and accurate
• Other ad-hoc duties as assigned
• Communicate and report directly to leader in VN and Canada (chat, e-mail, and document)

Education/Training Required

• Bachelor's degree in Computer Science, Linguistics, Journalism or equivalent work experience in software development company

Required Job Skills

• Ability to craft high-quality instructional materials using simple language and minimal industry jargon
• Ability to understand the technical specifications of each product and write in a concise manner
• Excellent technical writing skills in English
• Good working knowledge of MS Office or Google Docs
• Detail-oriented
• Strong understanding of technologies, software development processes, and version control systems.
• Familiarity with the Adobe suite of products
• 2+ years of proven experience in technical writing position

Skills/Traits/Abilities:

• Eager to learn
• Honest
• Responsible and enthusiastic in work
• Creative
• Positive thinker (striving for the best)
• Proactive (especially with research)
• Team player
• Love innovation and inspiration

• Salary: Competitive (based on skills and experience);
• Performance appraisal every year;
• Attractive bonus every year;
• Breakfast Allowance
• Opportunities to train/work in Canada;
• International, open and respect working environment
• Sport activities: Football, swimming;
• Yearly company trip;
• Team building activities;
• Technical seminar in the company;
• Social Insurance, Health Insurance, Unemployment Insurance, Annual Health Check and Others as Vietnamese Labor Code and company Policy
• HeathCare Program
• Flexible working time: From 7:00AM-9:00AM To 4:30 PM - 6:30PM, Monday-Friday