Template 2.9 ★

Mô tả công việc

• Assist associate with expediting problem payments (e.g., problems processing credit card). 
• Follow up with guest regarding satisfaction with guest-related issues. 
• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. 
• Process all payment types such as room charges, cash, checks, debit, or credit. 
• Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. 
• Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. 
• Coordinate with Housekeeping to track readiness of rooms for check-in. 
• Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Quyền lợi được hưởng

• Accommodation provided.
• Offered three (3) meals per day including meals on the weekly days off.
• Offered uniform and laundry service for uniform.
• Joined in the associate activities.
• Joined in the Hotel’s training and development programs.
• Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
• Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
• Offered 5 working days/week – 2 days off/week.
• Offered annual allowance of transportation for home leave.
• Offered 12 vacation days/year.
• Comply with government Public Holidays.
• And etc.

Yêu cầu công việc

• Education High school diploma/G.E.D. equivalent
• Related Work Experience At least 1 year of related work experience
• Supervisory Experience No supervisory experience is required

Yêu cầu hồ sơ

For further information please contact us: 077 340 1833