Việc làm Công Ty TNHH Uconcept
Cập nhật 25/01/2024 14:14
Tìm thấy 0 việc làm đang tuyển dụng
Fashion Advisor
Công Ty TNHH Uconcept
4 việc làm
0 Lượt ứng tuyển
Lượt xem 5
Tweet
Facebook
Copy Link
Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
16/08/2024
Hạn nộp hồ sơ:
15/11/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Additional Job Description
Job Description
Job Purpose: The Fashion Advisor plays an important role in directly engaging the customers to the Brand on a day to day basis. They are the Front Face of Chanel: delivering a unique luxurious and inspirational experience to all our Customer, connecting them to our Brand…”selling a style and a dream not merely a product”.
Key Responsibilities:
Uphold the Image of the Brand as a “Front Face” of the Brand
Eagerness to work for luxury retail
Passion for Luxury & Fashion
Understanding & Engagement to the Brand Direction and Values
Good Social skills: for internal and external (Outgoing, small talks…)
Good Product & Collection Knowledge
Basic Objection handling skills
Understanding and anticipating customer needs
Interpersonal skills incl. flexibility & adaptability
Basic understanding of CEM
Communication Skills
Open mindedness
Retail Intelligence
Boutique SOP Understanding
Able to explain the product trends
Sense of responsibility and ownership (self-managed)
Job Description
Job Purpose: The Fashion Advisor plays an important role in directly engaging the customers to the Brand on a day to day basis. They are the Front Face of Chanel: delivering a unique luxurious and inspirational experience to all our Customer, connecting them to our Brand…”selling a style and a dream not merely a product”.
Key Responsibilities:
Uphold the Image of the Brand as a “Front Face” of the Brand
- Portrays a professional and sophisticated image of personal grooming and etiquette in accordance with the Chanel Standards at all times
- Be constantly aware of verbal (language and vocabulary) and non-verbal (gestures, body language, eye contact) communication
- Personifies the Brand on daily basis: convey Brand Messages, Values and Culture. Convey Passion & Knowledge of the Brand to the Customers.
- Maintain in-boutique display in accordance to VM guidelines and brief from VM team. When applicable, participate on a rotational basis to the window change
- Maintain the boutique environment in optimum condition from cleanliness to tidiness, from Front of House to Back of House
- Serving all customers according to our Client Service Values and fulfill customers' needs through a heartfelt, flexible and tailor-made service.
- Contributing to the Customer Satisfaction score of the Boutique
- Generating sales & contribute to Boutique Performance by always thinking long term, teamwork and Brand.
- Ensuring the highest standards in all aspects of after sales service. Positive mindset, flexibility in understanding customer needs, accuracy in capturing data and timely follow up.
- Getting to know client well enough to understand their style and offer relevant recommendation
- Inspiring clients to discover new ways of basic styling and share basic styling tips
- Develops own client portfolio with support from CEM in-charge or direct manager:
- Follow up on assigned client portfolio and retain relationship with client in the long term
- Identify and engage new clients with potential
- Build in depth client intelligence through accurate and qualitative client data capture
- Proactively share with Boutique Leadership client feedbacks on products, service standards, client needs / expectations, client experience, client behavior / trends etc.
- Embrace client-centric mindset as part of daily life execution
- Promote teamwork within the boutique and with other boutiques
- Assists to “buddy” new hires on boutique/operations familiarization and with integration into the boutique team.
- Contribute directly to Watch and Fine Jewelry (WFJ) performance in Fashion and as applicable, partner with TFJS/ WFJ teams to convert Fashion clients to WFJ clients.
- Demonstrate an in-depth knowledge of the collection and merchandise available and arriving into the boutique.
- Work through all boutique operations and follow the requirements as indicated in the Standard Operational Procedures.
- Adhere to Company guidelines to prevent stock losses, pilferage or damage.
- Complete appropriate paperwork promptly and accurately.
- Brand & Image
Eagerness to work for luxury retail
Passion for Luxury & Fashion
Understanding & Engagement to the Brand Direction and Values
- Customer Service
Good Social skills: for internal and external (Outgoing, small talks…)
Good Product & Collection Knowledge
Basic Objection handling skills
Understanding and anticipating customer needs
Interpersonal skills incl. flexibility & adaptability
Basic understanding of CEM
- Builds Relationships
Communication Skills
Open mindedness
- Operations & Business
Retail Intelligence
Boutique SOP Understanding
Able to explain the product trends
- Shows Curiosity
Sense of responsibility and ownership (self-managed)
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
Công ty TNHH Uconcept (Lobbster) là Công ty hoạt động trong lĩnh vực thời trang. Được ra đời vào năm 2016, Lobbser là thương hiệu thời trang tiên phong, dẫn đầu xu hướng thiết kế thời trang tại Việt Nam. Lobbster cam kết mang đến môi trường làm việc năng động, chuyên nghiệp và hiệu quả nhất với thu nhập thoả đáng cùng các chương trình đào tạo không ngừng đồng thời tạo mọi điều kiện cho cán bộ công nhân viên chủ động phát huy tối đa năng lực và khả năng sáng tạo trong công việc.
Chính sách bảo hiểm
- Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
- Hưởng quyền lợi bảo hiểm 24/7
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Team building theo quý
- Các hoạt động vui chơi, giải trí, ca hát thường xuyên
- Thể thao: Đá bóng, bóng chuyền,..
Lịch sử thành lập
- Thành lập năm 2016
Mission
Với sứ mệnh: “Tạo ra những thiết kế thời trang tinh tế phù hợp cuộc sống hiện đại”, Lobbster tập trung xây dựng, phát triển đội ngũ nhân viên bền vững, đồng thời không ngừng nâng cao quy trình quản lý sản xuất sản phẩm chất lượng cao nhằm góp phần gia tăng giá trị sống đến khách hàng, xã hội.
Bạn làm việc tại Công Ty TNHH Uconcept? Chia sẻ kinh nghiệm của bạn
Công Ty TNHH Uconcept
Click để đánh giá