Mô tả công việc
- Enhance guest experience through feedback collection, complaint resolution, and exceptional service programs.
- Improve efficiency by optimizing processes, managing staff, and using technology.
- Maintain quality by setting standards, conducting checks, and ensuring facility upkeep.
- Foster a culture of excellence by promoting high service standards and encouraging staff and guest participation in continuous improvement.
- Report regularly to management on quality outcomes, highlighting achievements, challenges, and areas for further improvement.
Quyền lợi được hưởng
- Attractive salary
- Full service-charge in probation time
- Day off/week: 02 days (working time: 9hrs/day)
- Have health care and Insurance
- Opportunity to develop career path
- Transportation support for fuel or shuttle bus.
- Additional benefits according to company policy.
Yêu cầu công việc
- Has experience managing quality standards within a hospitality environment.
- Is proactive, detail-oriented, and passionate about delivering exceptional guest experiences.
- Is excellent in problem-solving abilities and can think critically to resolve issues.
- Has strong leadership skills and can collaborate effectively across departments.
Yêu cầu hồ sơ
Công ty TNHH UEC Việt Nam chuyên kinh doanh phân phối và xuất khẩu các sản phẩm hàng tiêu dùng nhanh ra các thị trường ĐÔNG NAM Á, MỸ, TRUNG ĐÔNG.
UEC Việt Nam là 1 công ty đối tác với UEC Mỹ - 1 tập đoàn hàng đầu trong lĩnh vực bán lẻ hàng tiêu dùng ở Mỹ được thành lập và hoạt động hơn 30 năm.