Enercon VIETNAM LTD

• Responsibilities
o Supporting after sales back-office processes, in close cooperation with regional Coordinators, GSM specialists and Accounts Receivables team.
o Sales orders, Quotations creation for additional services/products. Monitor Invoices with AR Team.
o Maintain and update the controlling tables in the customer information platform. Such contract status update, invoice & credit note status update, issues status update.
o Draft, print and send new contractual documents for existing wind farm projects on behalf of Coordinator.
o Generate price offer and customer quotations for additional service (products) on behalf of Coordinator.
o Managing the SIP portal for customers and internal use: creating new accounts, providing access, customer support, etc.
o Keep relevant customer contractual information in SAP and CIP up to date (Master data).
o Supervising the internal process of invoicing, technical and commercial checks, in collaboration with
Accounts Receivables.
o Generating of specific customer wind farm reports.
o Support the tasks as the requests from Coordinator/Head of After sales APAC/Sales & After Sales Director