Häfele Vietnam LLC

Objective of the position
Be responsible for ensuring the good quality of products are received and delivered to customers. Coordinate with all other departments to bring the effective productivities and improve our quality or services to customers.

Supplier Product Quality Control.
• Leading strong claim Supplier and fast handling product quality issue.
• Leading to convince Supplier in hard-deadline to adopt special case at Customer site.
• Collabration/ Weekly meeting to 3rd party inspection, Supplier to make sure product quality issue do not repeated in next delivery.
• Leading audit / visit supplier ( if be assigned).
• Leading to verify Product Quality issue at Quality Gate 1: Pre-shipment Inspection(PSI) to ask 3rd party / supplier improvement.
• Collabration to Product Category Management Team(PCM), 3rd Party to control Product Specification and Engineering Change, drawings ensuring all critical parameters are well defined.
• Joining in new Product introductions / development ( NPI,NPD) in testing to get acknowlegde Product Quality and control risk management.
• Weekly and Monthly Quality to 3rd Party Inspection ( or Supplier) to ask their CAPA deadline and replacement’s deadline.

Product Quality Control
• Receiving Product Quality issue from Inbound, Outbound to investigate and claim back to Supplier as timely.
• Informing Quality Control team about changing/ Special approval by PSI Inspection bathes.
• Closely Investigation to Purchase, Engineering, PCM team to get actual Product Quality issue to compare to Specification for well handle Product claims to Supplier.
• Weekly and monthly update Product Quality Claim Report to Quality Management Manager and PCM Manager
• Other tasks will be assigned by Quality Management Manager.

ISO:
• Coordinates ISO 9001:2015
• Coordinates compliance to requirements
• Process improvement
• Documents QM systems
• Trains other in QM systems
• Generate reports
• Assist in audits
• Support activity’s task to achieve the Quality Policy.