Innotech Viet Nam Corp ★ 5.0

Position: Account Manager (IT outsource)

Location: Tân Bình

Department: Sales

Working type: Full-time

Range (Hide): negotiation

Your Responsibilities

As an Account Manager, you will play a key role in maintaining and growing relationships with assigned clients, ensuring their satisfaction and maximizing business opportunities. Your main responsibilities include:

• Take full ownership of revenue growth and client success across assigned accounts.
• Serve as the primary point of contact for clients, fostering long-term partnerships through regular communication and trust-building.
• Deeply understand client needs, challenges, and goals; proactively provide solutions to meet and exceed expectations.
• Deliver compelling sales presentations and strategic proposals to client decision-makers.
• Develop and execute strategic account plans to expand account potential.
• Identify new sales opportunities within existing accounts, including upselling and cross-selling services.
• Collaborate closely with internal teams including sales, presales, and delivery to ensure seamless project execution and client satisfaction.
• Resolve conflicts and issues quickly and effectively, ensuring win-win outcomes for all parties.
• Coordinate the preparation of commercial documents: proposals, bidding packages, contracts (MAS, SLA), and project acceptance documentation.

Your Qualifications

• Bachelor’s degree or higher in Business Administration, Computer Science, or related fields.(Understanding of the IT industry or outsourcing model is a strong advantage.)
• At least 3 years of experience in a similar role in the Software outsourcing.
• Proven ability to create detailed commercial and project documents: quotes, bids, contracts, and acceptance reports.
• Excellent client communication and relationship management skills.
• Strong negotiation and interpersonal skills with a customer-centric mindset.
• Highly adaptable, able to thrive in a fast-paced, dynamic environment.
• Strong business acumen and analytical thinking with a results-driven approach.
• Excellent command of English (both written and verbal). Other languages (Japanese) are a plus.
• Having technical experience is a plus

Key Benefits for Sales Professionals

• We reward performance. Your success directly drives your income — no limits.
• Competitive commission on every closed deal.
• Bidding bonus for each successful project won.
• New client bonus when onboarding new customers.
• Contract renewal bonus for successful client re-signs.
• Staffing bonus for each successful resource placement.
• Sales target bonuses – quarterly & annually, with no cap.
• KPI performance bonus – rewarding consistent results.

Additional Benefits:

• 13th-month salary based on actual working time.
• Available client base provided.
• Premium PVI Health Insurance for you and your family.
• Special occasion gifts: Tet, Mid-Autumn,...
• Quarterly team-building budgets & company trips.
• Laptop & monitor provided.
• Employee referral bonus up to 10,000,000 VND