Mô tả công việc
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management.
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management.
• Assist other Food & Beverage outlets with their operations during peak times or when required.
Quyền lợi được hưởng
- Free motor parking
- Hotel's meal
- Hotel's uniform
- Professional orientation and internal training courses
Yêu cầu công việc
• Minimum 2 years of relevant experience in a similar capacity.
• Good reading, writing and oral proficiency in English language.
• Additional certification(s) in Food & Beverage.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Working knowledge of MS Excel, Word, & PowerPoint
Yêu cầu hồ sơ
Hotline: 028 3520 4896