Live Payments

Job Purpose

The job holder responsible for application development: Directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into application requirements.

• The job holder responsible for user support: Directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.
  
  

Key Accountabilities (1)

• Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements.
• Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible.
• Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.
• Prepare and issue user manuals for technology products.
• Participate in direct training on products and technology features for IT support department and professional staff if necessary.
  
  

Other Responsibilities

• Participate in technology projects as assigned.
• Participating in the development of business processes and guidelines of the Unit.
• Participate in technology risk handling as assigned.
• Perform other tasks as required by management.
  
  

Success Profile - Qualification and Experiences
Qualifications

• Graduated from University or above.
• Business analysis certificate preferred.
  
  

Work Experience

• Minimum 3 - 4 years in related field (prefer experience in Banking/Finance domain)
  
  

Foreign language

• English/ according to TCB's regulations in each period