Quectel

Job Responsibilities:

1.Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.

2.Provide technical support for Quectel's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, and other wireless technologies.

3.Provide tangible feedback and feasible Quectel solutions to customers, based on their application requirements.

4.Provide swift responses to customer technical inquiries, being prepared to travel for on-site support across global region.

5.Be able to give product presentations and conduct product and tool training for customers on-site.

6.Prepare Weekly Technical Reports indicating the support activity and open issue progress.

Job Requirements:

1.Bachelor’s degree or higher in Electronic Engineering, Computer Science, Automation, Electronics, Communications, or a related technical field.

2.Strong proficiency in embedded systems development (Linux, Android, or other RTOS).

3.Demonstrated ability to analyze and troubleshoot complex technical issues for customers.

4.Excellent English communication and negotiation skills (written and verbal).

5.Team-oriented with strong interpersonal skills—able to work independently while contributing to collaborative projects.

6.Self-motivated with a strong sense of ownership and problem-solving creativity.

7.Adaptable and proactive in dynamic environments.

8.Based in Ho Chi Minh City.