Six Senses Côn Đảo

• Support daily room reservation operations for local and international markets.
• Ensure all reservation inquiries and emails are responded to within 24 hours.
• Handle guest requests related to room types, special arrangements, and approved discounts.
• Maintain accurate reservation data in the PMS.
• Monitor travel agent allotments and overbooking situations.
• Coordinate closely with Revenue, Front Office, Sales, and related departments.
• Assist the Reservation Manager in overseeing daily operations, staff scheduling, performance management, and team development.
• Support training, coaching, and supervision of reservation team members.
• Prepare reservation reports and support performance tracking.
• Ensure compliance with Six Senses standards, brand values, and resort policies.
• Handle guest issues professionally and maintain excellent service quality.

Social Insurance on 100% salary

24/7 personal accident enrolled from starting date

Duty Meals and Transportation provided

2,400,000 VND monthly allowance to certain levels provided

Seniority Bonus, year end and Tet Bonus

Worldwide learning & Career Development with Six Senses & IHG

Strong knowledge of PMS (e.g., OPERA, MSC) and reservation systems

Good command of English; additional languages are a plus

Strong leadership, training, and team management skills

Experience in inventory control, overbooking management, and guest service

Proficient in MS Office (Excel, Outlook, Word)

Detail-oriented, organized, and able to work under pressure

Understanding of revenue reports and cost control

High level of professionalism and guest-focused mindset

Familiar with luxury hospitality standards

If so, we’d love to hear from you! Please apply using one of the following methods:

Submit your application via hoteljob.vn

Email your CV to: careers-condao sixsensescondao.vn

Contact us via phone: 0914 399 381 / 0914 399 384 (Zalo)

Please note: Only shortlisted candidates will be contacted.