Tdcx Malaysia SDN. BHD 4.1 ★

[Working Abroad Opportunity - Kuala Lumpur, Malaysia]

Are you a Sales Rockstar who wants to be part of our team for one of the biggest global internet leader account in the world? Are you passionate, driven, and can deliver outstanding customer service experience? Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company, and work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to BeMore!


I. MAIN RESPONSIBILITIES
You’ll help us deliver excellent service to our partner brands by performing these tasks:
- To serve as the first point of contact to business owners, introducing them to exciting opportunities for increasing their business visibility through online marketing
- Manage business inquiries by via phone, e-mail and/or live chat
- Provide outstanding service and support to client's advertisers, publishers and users
- Provide strategic advice and help solve issues by working closely in a consultative role with your client portfolio
- Implement creative ways to improve client relationships and promote other products
- Provides feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.


II. WHY YOU WILL LOVE WORKING HERE
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces, easy to locate area with direct access to public transport
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth and career acceleration
- Positive culture for you to #BeMore at work
- Career mobility in various roles, industries, countries
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards


III. WHAT WE CAN OFFER
- Competitive salary package (from USD $1000+)
- 100% Relocation coverage
- 30 days hotel accommodation coverage
- Exclusive tuition fee discount for Master's Degree enrollment with our partnered Universities
- Exclusive voucher/discount for the purchase of mobile phone, flight, hotel, etc from our Global partners
- Annual leave: 15 days, Medical Leave: 14 days, and others including Hospitalization Leave, Marriage Leave, Paternity Leave, Child Care Leave, Compassionate Leave
- Medical Insurance Benefits: Provided


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Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.