Bay Capital Da Nang

- Co-ordination of all aspects of the departments operation to ensure that the services of the Department are delivered to guests or internal customers with the aim of exceeding guest expectations and in accordance with Bay Capital's standards.

- Assist in the development of Sales and Promotional Market Plan.

- Organize regular sales trips to develop potential market.

- Establish a regular core pattern for meeting with principals of target markets for the team.

- Plan and execute a series of familiarization tours for travel agents, airline staff, tour operators, convention organizers, meeting planners, incentive operators and other industry personnel.

- Develop and maintain contact with the above mentioned.

- Develop and supervise all Catering sales activities.

- Forecast, analyze and report Sales and Profit results.

- Participate actively in the regular sales meeting to keep associate and management informed and to foster two-way communication.

- Identify opportunities for value added services to increase sales profitability and anticipate client needs.

- Demonstrate effective selling techniques in promoting products and services.

- Assist in the preparation and management of departmental budgets including manpower, productivity targets and capital expenditure

- Implement cost saving methods for the department in line with corporate policy

- Seek opportunities to continually improve client service

- Act on potential client complaints and report to appropriate personnel

- Maximize rooms and food & beverage yield.

- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process.

- Performs other duties, as assigned, to meet business needs.

* 40 working hours/week, Lunch allowances

* Annual leaves up to 16 days, Paid birthday leave

* Accident insurance, Health care coverage in accordance with Hotel policy

* Dynamic, professional, and open-minded working environment

• Diploma in Hospitality Management/Sales & FB preferred

• Minimum 2 years of relevant experience in a similar capacity

• Excellent reading, writing and oral proficiency in English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

• Working knowledge of MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and training skills

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work well in stressful & high-pressure situations

• A team player & builder

• A motivator & self-starter

• Well-presented and professionally groomed at all times

Direct submit via Hotel Job