Shinhan Life Việt Nam ★ 3.5

Key Responsibilities:
1) Distribution Compliance:
• Conduct investigations into salesforce misconduct allegations including but not limited to customer complaints and ensure appropriate actions are taken.
• Manage salesforce disciplinary regulations, ensuring adherence to regulatory requirements and Head Quarter’s standards.
• Utilize data analytics tools and techniques to monitor market conduct.
• Develop and deliver training programs to educate the salesforce on compliance matters.
• Collaborate with cross-functional teams to develop and implement controls on sales quality.
2) Internal Control Review:
• Develop review plan by defining high-risk areas, appropriate approach and timeline.
• Conduct internal control reviews to assess the effectiveness of procedures, identify weaknesses in internal controls, highlighting areas for improvement or remediation.
• Prepare reports summarizing findings and recommendations for management's review.
• Monitor the implementation of corrective actions and track progress towards addressing identified control deficiencies.
3) Data Privacy:
• Ensure compliance with Personal Data Protection Decree and relevant company policies.
• Conduct monitoring activities to identify potential risks in data privacy practices.
• Collaborate with IT teams to timely implement technical controls to protect data.
• Respond to data breaches or incidents, conduct investigations and implement necessary remediation measures.
• Prepare required reports to the authority and the management.
• Facilitate employee awareness training to promote a culture of data privacy compliance.
4) Other Tasks:
• Supports in Corporate Compliance matters.
• Respond to compliance-related inquiries.
• Collaborate with other teams on compliance concerns.
• Other tasks or initiatives assigned at team or company level.