Việc làm ELECTROLUX VIỆT NAM
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ELECTROLUX VIỆT NAM
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Customer Care Executive
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
02/10/2023
Hạn nộp hồ sơ:
01/11/2023
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Hồ Chí Minh, Việt Nam
Các Phúc Lợi Dành Cho Bạn
13th salary
Premium Healthcare package
Hybrid Work Policy
Mô Tả Công Việc
Your Role:
• Process service orders booking in the system. Answer phone calls in a more professional manner and provide information about products and services as required by the callers.
• Render administrative support to other customer care team members when the need arises, or as instructed.
• Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly.
• Keep records of interactions and transactions of customer, keeping record of details of customer complaints, inquiries, and comments.
Xem toàn bộ Mô Tả Công Việc • Process service orders booking in the system. Answer phone calls in a more professional manner and provide information about products and services as required by the callers.
• Render administrative support to other customer care team members when the need arises, or as instructed.
• Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly.
• Keep records of interactions and transactions of customer, keeping record of details of customer complaints, inquiries, and comments.
Yêu Cầu Công Việc
Who You Are:
• Minimum 01 year experience in the job (home appliances is a plus).
• Ability to listen and pay attention to details.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Persuasive Speaking Skills/Active Listening Ability.
• Persuasion Skills.
• Time Management Skills.
• Willingness to Learn.
• Minimum 01 year experience in the job (home appliances is a plus).
• Ability to listen and pay attention to details.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Persuasive Speaking Skills/Active Listening Ability.
• Persuasion Skills.
• Time Management Skills.
• Willingness to Learn.
Khu vực
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