Công Ty TNHH Hercules VN

Mô tả Công việc

• Handling customer complaints, internal quality, processing audits, and preparing quality reports

• To improve quality by liaising with production, purchasing, and R&D personnel and conducting investigations on quality deficiencies.

• To liaise with suppliers or vendors on all aspects of the quality issue including coordinating.

• To assist QA Manager on all quality-related projects as instructed.

• Monitor and evaluate the effectiveness of corrective and preventive action.

• Drive company towards maintaining & improving ISO 9001 & Food Safety

• To ensure all documents relating to maintenance of ISO & Food Safety systems are updated & maintained.

• To continuously make improvements in quality through a close working relationship with related departments.

• To supervise the day-to-day function of personnel within the QA department.

• To ensure that the specification for all products is met and advise all abnormalities.

• To assist Manager to manage the company's Quality & Food Safety Systems.

• To coordinate customers’ audits & implement corrective actions quality gaps surfaced until completion.

• To develop & write necessary working procedures & instructions within the Quality & Food Safety Systems in the company from time to time.

• To handle customers' complaints & service customers’ on quality issues.

• Maintain compliance with company policies, safety standards, and good housekeeping.

• To implement and maintain quality standards and housekeeping procedures.

• To train employees and new recruits, and evaluate their performance regularly.

• To evaluate employees periodically for promotions, transfers, dismissals, and salary adjustments.

• To maintain discipline, motivate workers in order to continually improve productivity and control the rate of absenteeism.

• Prepare all necessary reports for management on Quality Assurances requirements and efficiency