Siêu thị Aeon Citimart

Mô tả Công việc

• Operation management:
  - Supervise Group Leader(s) and General Staff to ensure proper display of merchadise, price label and promotional campaign
  - Verify and approve inventory orders raised by Group Leader(s).
  - Understand clearly the work of the department to control loss through MU-MD, PAZero.
  - Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
  - Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
  - Maintain FSH and 5S as the company rules

• Manpower management:
  - Plan Monthly Department ‘s duty roster and manpower schedule.
  - Ensure sufficient manpower during business in ad-hoc situations.
  - Monitor Supervisor(s), General Staff and Promoter’s attendance and attire.
  - Approve duty roster, shift plan raised by Supervisor(s).
  - Be responsible for Supervisor(s) and General Staff’s performance.
  - Take part in recruitment & selection activities for Division’s staffing.
  - Motivate, training and develop staff in order to encourage their professional development.
  - Identify potential staff for succession planning purposes.
  - Build and promote team work spirit.

• Sales and profit management:
  - Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
  - Breakdown the sales target given by Store Manager to each GL(s) and take responsibilities for sales target achievement of the division.
  - Overall plan and supervise the execution of promotion schemes.
  - Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
  - Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager.

• Customer satisfaction:
  - Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  - Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction
  - Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.

Yêu Cầu Công Việc

• College/Univerisity degree
• Over 3 years related experience in related to merchandise manegement.
• High presure
• Leadership
• Be able to work at shift & on Public holidays.
• Abilities to use Computer, Office programs and Database
• Detail oriented and be able to handle multi-tasks