dsm-firmenich Belvidere NJ

Job ID

75022

Job title – Sr Sales Account Coordinator, RCB SEAJK, P&B

Location – Ho Chi Minh City, Vietnam

Job model – On Site

Support sales to manage their accounts, both externally (with clients) and internally, by managing projects administration, account management activities (such as customer data, technical data information) and routine inquiries from clients.

Your Key Responsibilities

• Ensure smooth and strong communication across all departments by working closely with Sales, FDM's, technical, sampling, marketing, application labs, perfumery, customer service & the client.
• Leverage resources efficiently & effectively against targeted projects to increase success rates.
• Field inquiries and requests, implement procedures, improve communications and facilitate the flow of information to support new wins and global roll-outs.
• Follow the flow of briefs from start to finish so that all needs of the client and brief are met on time. This includes:
• Receiving all briefs, either directly from customer or indirectly through commercial team. Discuss time-lines, participants, resource teams & pricing/potentials with Account Managers (AM). Continually Coordinate with key players for briefs: FDMs, Technical, and Perfumers when necessary, to ensure that all projects are running efficiently. Alert AM of any issues.
• Ensure that base and market products required for briefs are requested and obtained on time. Ensure that oils and samples are sent on time to meet deadlines. Ensure accuracy of all submissions. Ensure that necessary safety and technical documentation, presentations, and any other client documentation meets the brief requirements, and is submitted on time. Support FDM, sensory, technical, & Marketing in preparation of final client presentations. Initiate stabilities, ensuring that the tests are conducted and reported on time and read at correct intervals. Record all pertinent information in cross-reference database.Enter and maintain projects and price files. Coordinate with Account Manager on Supply Chain Notice input. Enter & manage all Supply Chain notices. Prioritize and manage the flow of customer sample requests.
• Visit client as necessary to build strong relationship. Drive/execute projects including initiating stability testing, ensuring that oils and samples are sent on time, entering submissions for briefs, entering Supply Chain notices, and enter/maintain price files. Schedule and prepare visitor agendas and arrange client meetings. Work closely (daily interaction) with Perfumery Labs, AM and other affiliate sites. Work with and mentor the Commercial Assistant supporting the Business Accelerator team. Interact with Customer Care team to resolve issues. Prepares data and reports for Commercial Team, as well as handle Special Assignments.
  
  

We offer

• Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen.
• A chance to impact millions of consumers every day – sustainability embedded in all we do.
• A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
• Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
• A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
• A community where your voice matters – it is essential to serve our customers well.
  
  

You bring

• 3-5 years of commercial assistant experience (preferred). In depth knowledge and usage of sales working processes and rules.
• Good understanding of the business and of the sales mission and roles.
• Ability to develop and maintain good working relationship with clients (mainly back office).
• Computer literacy and in depth mastering of dsm-firmenich systems & tools: SAP, Sharepoint (and if delegated, pricing tool, demand planning, budget, LE).
• Team player, able to work with many different functions and people. Organization and rigor.
• Business Proficient in English is required to work with internal and external stakeholder.
  
  

About Dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

DEI and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.