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Indochina Plaza Hanoi
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Customer Service Officer
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Thông tin cơ bản
Mức lương:
350 - 400 USD
Chức vụ:
Nhân viên
Ngày đăng tuyển:
06/03/2024
Hạn nộp hồ sơ:
05/04/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Hà Nội, Vietnam
Các Phúc Lợi Dành Cho Bạn
Lương: 9 - 10mil/month
Chế độ BHXH full lương; Chế độ BH sức khỏe - bảo lãnh viện phí; ngày nghỉ Lễ Tết
Được khám sức khỏe hàng năm; nghỉ mát theo chế độ của công ty
Mô Tả Công Việc
Major duties and responsibilities:
• Play a role as a link among tenants and customers and the Management Board of the Loop Shopping Center and other relevant departments.
• Handle all incoming and outgoing telephone calls in a professional manner.
• Promptly and politely respond to all feedbacks, enquiries, complaints, lost and found, delivery etc and handle them in an efficient and courteous manner.
• Maintain building administration record, update & filing systematically.
• Compile Weekly Report and other relevant record/ report as required by Head of CS.
• Record all activities during the shift, highlight and report any unusual/ outstanding issues.
• Assist the operations flowing smoothly and consistently according to SOPs.
• Ensure all equipment and facilities are maintained and well keeping at all times.
• Any further tasks necessary for the smooth operations and customer service of the building assigned by Head of CS.
Organization relationships:
• Reports to Operations Executive, Property Manager. Coordinate with all departments.
• Play a role as a link among tenants and customers and the Management Board of the Loop Shopping Center and other relevant departments.
• Handle all incoming and outgoing telephone calls in a professional manner.
• Promptly and politely respond to all feedbacks, enquiries, complaints, lost and found, delivery etc and handle them in an efficient and courteous manner.
• Maintain building administration record, update & filing systematically.
• Compile Weekly Report and other relevant record/ report as required by Head of CS.
• Record all activities during the shift, highlight and report any unusual/ outstanding issues.
• Assist the operations flowing smoothly and consistently according to SOPs.
• Ensure all equipment and facilities are maintained and well keeping at all times.
• Any further tasks necessary for the smooth operations and customer service of the building assigned by Head of CS.
Organization relationships:
• Reports to Operations Executive, Property Manager. Coordinate with all departments.
Yêu Cầu Công Việc
Job Requirement:
• At least 06-mont-experience working as a receptionist/ customer service in big holtel/ shopping mall/ building IS A MUST
• Age: 22 - 27
• Ability in communication in both Vietnamese and English;
• University/ College degree of English/ Hospitality/ Tourism;
• Customer service oriented, interpersonal, considerate, cooperative, well organized;
• Be a problem solver and a team player as well as be able to work independently;
• Good working experience in MS Office applications, especially Word and Excel.
Job Benefit:
• Annual salary increment, 13th month salary;
• Annual leave, holidays and company vacation;
• Full of Social Health Insurance, advanced Healthcare Insurance, Annual health check;
• Tet allowance, marriage, other benefits container and other regimes as Company Policy and current laws.
• Language for Applications: English (Good at writing, reading)
• At least 06-mont-experience working as a receptionist/ customer service in big holtel/ shopping mall/ building IS A MUST
• Age: 22 - 27
• Ability in communication in both Vietnamese and English;
• University/ College degree of English/ Hospitality/ Tourism;
• Customer service oriented, interpersonal, considerate, cooperative, well organized;
• Be a problem solver and a team player as well as be able to work independently;
• Good working experience in MS Office applications, especially Word and Excel.
Job Benefit:
• Annual salary increment, 13th month salary;
• Annual leave, holidays and company vacation;
• Full of Social Health Insurance, advanced Healthcare Insurance, Annual health check;
• Tet allowance, marriage, other benefits container and other regimes as Company Policy and current laws.
• Language for Applications: English (Good at writing, reading)
Khu vực
Quy mô:
__
Địa điểm:
IPH được phát triển bởi Indochine Land, chủ đầu tư hàng đầu tại Việt Nam. IPH đã giành được 5 giải thưởng uy tín trong khu vực về thiết kế và kiến trúc nội thất xuất sắc. Giải thưởng gần đây nhất và được nhiều người mong muốn nhất là Nội thất hỗn hợp tốt nhất Châu Á Thái Bình Dương do Giải thưởng Bất động sản Quốc tế trao tặng. Đến nay, IPH là nơi sinh sống của hơn 300 gia đình cư trú trong 2 tòa tháp dân cư, hơn 800 nhân viên từ 30 công ty trên toàn khu vực. tháp văn phòng và hàng ngàn khách hàng mua sắm, ăn uống
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