MCN Group ★ 1.0

Senior Business Development (B2B/ B2C)/ Project Sales

Location: HN

Negotiable salary

About Nam San Travel:

Nam San Travel is a trusted Vietnamese travel company, offering tailor-made tours, MICE services, and high-quality travel experiences for both individual and corporate clients.

Function 1: Market/Prospective Customer Research and Analysis

• Conduct in-depth research on tourism, education sectors and analyze potential customer groups (e.g.: businesses in tourism, events, education, training, organizations such as schools, associations, unions, funds, clubs).
• Identify service usage behaviors, unmet needs, and development trends.
• Analyze behaviors and unmet demands in current offerings to identify new opportunities.
• Evaluate potential and fit with the company’s products and services.

Function 2: Sourcing and Approaching New Customers

• Proactively search and build a list of potential customer leads from various channels: direct data sources, events, exhibitions, tourism, networking, referrals, cold calls, emails.
• Build and maintain initial contact relationships with leads, identify decision-makers, influencers, and key contacts of Nam San Company.
• Develop skills to approach and persuade decision-makers about the company’s services and value proposition.
• Schedule appointments, present services to potential customers, and record results after each meeting.

Function 3: Relationship Platform Development

• Transfer detailed information of potential leads to the business development team or take over depending on sales strategy.
• Monitor customer conversion progress through all stages of the sales funnel.
• Build and manage a lead database and regularly update information on the CRM system.

Function 4: Internal Coordination and Reporting

• Coordinate closely with the Sales Manager to develop sales strategies and action plans for target customer groups.
• Work with the Marketing Department to propose effective promotional campaigns suitable for the target customer profile.
• Report work results weekly and monthly (progress, efficiency, issues, and improvement recommendations) to the Sales Manager.