![The Banana Tree Hostel The Banana Tree Hostel](https://1900.com.vn/storage/uploads/companies/logo/69/64b9ec6b25c910-59848575-1704340777.jpg)
Mô tả công việc
• Guest check-in and out and general hostel reception duties;
• Providing information about the hostel facilities, local attractions, and activities;
• Assisting guests with inquiries, reservations, and any issues that may arise;
• Promoting the sale of tours, bus services and bike rentals;
• Manage the bookings of all guests for extra services ensuring the guest is at the correct pick up location at the correct time;
• Keeping the reception area and common spaces tidy and welcoming;
• Promoting and organizing hostel events to create a lively atmosphere;
• Serve at bar area during busy times and encourage guests to enjoy themselves;
• Providing baggage storage services for guests checking in and out;
• Ensure security and safety for all guests and staff;
• Balance sales transactions of reception;
• Produce reports from computer;
• Hear and resolve complaints from customers. And report to manager;
• Handle transactions accurately and efficiently, adhering to cash handling procedures;
• Send information or documents inlcuding emails, messages, special promotions to customers using a computer or phone on the company account;
• Cooperate with maintenance staff to deal with issues within rooms and common areas as they arise;
• Cooperate with the housekeeping team to make sure rooms are ready on time
Quyền lợi được hưởng
• Comprehensive training to help you suceed
• Competitive Salary
• Possibility of staff accommodation if needed
• Career and personal development opportunities
• Insurance as per work contract
Yêu cầu công việc
• A high school diploma or equivalent;
• Ability to give full attention to what other people are saying, actively look for ways to help people, and adjust actions concerning others' actions;
• Good command in spoken and written English;
• Previous experience in hospitality, ideally in both reception and/or bar roles is highly regarded;
• Strong communication skills with a passion for customer care;
• Ability to work efficiently in a fast-paced and dynamic environment;
• Enthusiastic and outgoing personality, with a genuine interest in meeting new people from diverse backgrounds;
• Flexibility to work late nights, early mornings, weekends as needed
Yêu cầu hồ sơ
- Relevant degrees/certificates
![The Banana Tree Hostel The Banana Tree Hostel](https://1900.com.vn/storage/uploads/companies/logo/69/64b9ec6b25c910-59848575-1704340777.jpg)
Tọa lạc tại thành phố Ninh Bình, cách Chùa Bái Đính 26 km, The Banana Tree Hostel cung cấp chỗ nghỉ với nhà hàng, chỗ đỗ xe riêng miễn phí, hồ bơi ngoài trời và quán bar. Cách Nhà thờ Phát Diệm 35 km và Khu du lịch sinh thái Vườn chim Thung Nham 7 km, chỗ nghỉ này có sảnh khách chung cùng khu vườn. Hostel cung cấp các phòng gia đình. Tất cả phòng nghỉ tại hostel đều được trang bị phòng tắm riêng và máy điều hòa. Một số phòng còn có ban công. Các phòng đi kèm ga trải giường và khăn tắm. The Banana Tree Hostel có sân hiên tắm nắng. Du khách có thể chơi bi-a và bóng bàn tại chỗ nghỉ và tại đây cũng cho thuê xe máy.
The Banana Tree Hostel nằm cách Sân vận động Ninh Bình 9 km và Động Tam Cốc vài bước chân.
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