Zoetis

Role Description

The Technical Lead provides expert veterinary and technical support to the Business Unit and customers, ensuring Zoetis' scientific resources deliver value and competitive advantage.
It also involves coaching technical teams, developing strategies, and collaborating with sales to drive business success.

Responsibilities

Strategy & Planning

• Support the development and execution of technical strategies aligned with marketing and business goals.
• Translate strategy into actionable plans for internal and distributor sales teams.
• Lead KOL engagement and contribute to product development and launch planning.
• Provide strategic input based on market and customer insights.
• Oversee value-added services (e.g., clinical courses) and field studies.
• Maintain updated technical resources and deliver presentations at industry events.
• Manage product complaints and represent technical interests in cross-functional projects.
  
  

Customer Engagement

• Deliver expert technical consultancy to customers and field teams.
• Coach and support sales teams to enhance productivity and effectiveness.
• Monitor KPIs to ensure optimal customer coverage and growth.
• Communicate strategic and technical messages aligned with solution selling.
  
  

Business Unit Collaboration

• Act as a technical advisor to marketing, sales, and training teams.
• Partner with cross-functional leaders to ensure high-quality veterinary activities.
• Support pharmacovigilance communication and compliance.
• Promote collaboration, share best practices, and contribute to team success.
  
  

People Leadership

• Lead and develop the technical team, fostering a high-performance culture.
• Set clear goals, provide feedback, and support career growth.
• Align team objectives with business priorities.
  
  

Compliance

• Uphold high standards of conduct and compliance with internal policies and industry regulations.
• Ensure accurate documentation and effective communication across stakeholders.
  

Desired Skills and Experience

- Bachelor of Veterinary Medicine or equivalent academic degree.
- Minimum of 10 years of relevant experience in veterinary practice , technical services.
- Established relationships with key account (KA) customers.
- Expertise in farm management and animal disease control.
- Ability to communicate effectively in English, both orally and in writing
- Proficient in Microsoft Office (PowerPoint, Word, Excel).
- Strong communication and presentation skills.
- Effective planning, organizational, decision-making, and problem-solving abilities.
- Excellent interpersonal skills and sound business acumen.
- Commercially oriented with a customer-focused mindset.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

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