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- Daily invoice issuance and connection on SAP for sale activities; Prepare the adjustment/cancel minutes in case of adjustment/ cancellation;
- Work with CS, Sales and customers about invoice issuance matters.
- Taking a proactive role in managing and collecting receivable from customers
- Liaising with customers as well as Sales team to follow up and ensure timely payment from customers while maintaining strong relationship.
- Communicating outstanding balance to customers and timely follow up collection.
- Maintaining high service level to respond to customers enquiries related to AR balance and reconciliation.
- Monitoring account receivable balances to achieve DSO KPI.
- Ensuring credit and collection policies and procedures are fully complied.
- Timely identifying issues related to credit risk and make recommendation.
- Preparation of periodic customer status and collection report as required.
- Supporting customer data analysis to evaluate new credit requests and review.
- Providing timely and effective communication on policy update to Sales & Customers.
