Cisco Systems Việt Nam 3.7 ★

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.

Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

The Manufacturing Engineer is responsible for supporting and managing the technical challenges with the ODM/JDM suppliers, which will require a strong background in Electronics Manufacturing Services (EMS) and Original Design Manufacturing (ODM) supplier environments. Also equipped with in-depth knowledge of Printed Circuit Board Assembly (PCBA) processes and quality management systems. The Manufacturing Engineer will be responsible for developing, implementing, and maintaining manufacturing processes that improve productivity, reduce costs, drives continuous improvement to ODM partners, and ensure product quality meets customer specifications and industry standards, throughout the end to end product life cycle.

Key Responsibilities:

• Prepare factory assembly processes for New Product Introduction (NPI), ensure products are built to specifications from Engineering teams
• Review NPI build results and drive closures before mass production, including (DFM) Design for Manufacturing, PFMEA, etc.
• Coordinate with Engineering, Product Quality, and Product Component Operations teams to integrate new products into production.
• Work across various teams to align compliance and manufacturing timelines for new and existing platforms
• Create support structure to gather issues and bugs to relay and prioritize with software engineering
• Collaborate with cross-functional teams between JDMs, Cisco project managers, and engineering to validate and assist in resolving manufacturing related bugs and escalations
• Drive quality metrics and conduct product performance review, direct root cause analysis and corrective action implementation for process-related issues.
• Lead the management of production line interruptions, including line-stop, stop-ship incidents, ensuring timely resolution.
• Manage EMS/ODM supplier production capacity to meet business needs
• Provide input for scorecards and Quarterly Business Reviews (QBRs).
• Approve and follow Engineering Change Orders (ECOs) and Deviation requests.
• Assess and enhance the technical capabilities of the MPa process.
• Lead process improvement initiatives and apply value engineering techniques.
• Develop and improve PCBA manufacturing processes, including SMT, wave soldering, manual assembly, automation, and testing.
• Execute process validations and qualifications in line with industry standards and practices.
• Analyse production data to identify trends and drive process improvements.
• Participate in supplier audits and provide technical expertise during assessments.
• Lead new supplier evaluations, site audits, and oversee product transfers (Local & international).
• Onboard and bring up new ODM sites
• Uphold compliance with all applicable security policies.
• Develop, implement, and maintain the end to end ODM policy in accordance within ODM CoE organizations.
  
  

Qualifications:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in manufacturing engineering, specifically with EMS & ODM suppliers.
• Extensive knowledge of SMT - PCBA processes and equipment.
• Proficient with Quality Management Systems & audit skills
• Ability to diagnose and resolve complex quality or manufacturing issues.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Experience with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies is a plus.
• Prefer to have experience on policy formation, QMS, process documents build up.
  
  

Ability to travel to supplier locations as needed.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

• 75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  
  

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.