TAKASHIMAYA VIỆT NAM

Sales/ Customer Service:

Apply company’s service standards daily – Greet and attend to customers in a courteous and helpful manner, Smile and Thank customers during each transaction, provide After- Sales Service.

Keep up-to-date pm store information and product knowledge and sell and promote merchandise and services of the store.

- Practice complementary sales (ie, recommend tie to go with shirt)

- Provide the highest level of customer service.

- Work with team to achieve sales target.

Stock Control:

- Check stock daily to ensure that shelves are well-stocked and replenish stock whenever necessary.

- Return any damaged stock according to procedures.

- Assist in physical stock-taking.

- Receiving and check quantity, quality, sizes and price tags of stock.

Housekeeping and Merchandise Display:

- Keep sales area clean and tidy, pick up/ dispose (any) litter.

- Keep the showcases and fixtures (including and storeroom,) clean and tidy; clean/ dust, merchandise to keep them looking new and clean.

- Ensure that merchandise on display is neat and orderly.

- Assist in promotion/ festive merchandise display.

Security:

- Always be alert of suspicious characters; report any shop-lifting to superior/ security officer.

- Carry out changing room control procedures.

Market & Customers’ Information:

- Feedback to superior on the salability of merchandise.

- Feedback on customer comments regarding quality, usage, prices etc.

Administrative Procedures:

- Replenish stationery supplies (bags, wrapping paper etc)

- Complete necessary forms such as Repeat Order Requisition Form, Out of Stock Form, Daily Sales Record etc.

- Any other duties as and when assigned by the company.

• At least High School diploma;
• Outstanding practical experience in a retail, luxury fashion and customer service oriented environment.
• Excellent knowledge of relating with clients and associates in a positive, professional and polite way.
• Proficiency with the use of Ms Word and Excel in addition to accurate understanding of UPC information and price tag.
• Commendable customer service skills with exceptional planning and organizational dexterity at all levels;
• Analytical ability and teamwork spirit.
• Being able to work on shift, weekends and public holidays when required;

• Thu nhập cố định: cạnh tranh với thị trường bán lẻ
• Công ty tham gia đầy đủ BHXH, BHYT, BHTN theo mức lương cho Nhân viên
• Có chế độ Bảo hiểm sức khỏe, khám sức khỏe định kỳ
• Lương tháng 13, tăng lương 1 năm 1 lần, thưởng năm
• Được cấp đồng phục và có thêm các phụ cấp xăng xe
• Công ty có nhà ăn và tài trợ suất ăn cho nhân viên.
  
• Được hưởng 12 ngày phép/năm và 3 ngày nghỉ bệnh do công ty chi trả.
  
• Được tham gia các chương trình đào tạo gia tăng năng lực của Công ty để cùng thăng tiến trong sự nghiệp lâu dài