Clinical Specialist ★ 4.2

Mô tả Công việc

JOB SUMMARY

The post is responsible for the day-to-day operations of the IT activities in the Oxford University Clinical Research Unit – Ho Chi Minh City. He/she is also responsible for managing and optimizing the organization's cloud infrastructure, ensuring the reliability, security, and efficiency of cloud-based systems, in particular the Microsoft 365 and Microsoft Azure platforms.

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KEY TASKS & RESPONSIBILITIES

SA Engineering and Provisioning

- Deploy, configure, and maintain cloud infrastructure on platforms such as Azure, AWS or Google Cloud.

- Monitor and optimize cloud resources to ensure cost-effectiveness and performance.

- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

- Develop and maintain SOPs and work instructions for IT operations

Operations and Support

- Administer and maintain operating systems and software running on cloud instances.

- Administer and maintain operating systems and software running on OUCRU Premise servers.

- Perform regular system updates, patches, and security configurations.

- Maintain encryption of all laptops and portable devices following the Information security policy and Encryption SOPs.

- Support IT Manager for management of IT assets in OUCRU to be used appropriately and available in the right places with good condition.

- Provide IT induction and appropriate computer training to OUCRU staff.

Maintenance

- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

- Maintain operational, configuration, or other procedures.

- Perform periodic performance reporting to support capacity planning.

- Collaborate with Other IT professionals in OUCRU HCM and suppliers to maintain servers, computers and related equipment.

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DEPARTMENT

IT and Data Management

LOCATION

This post is based at the Oxford University Clinical Research Unit, the Hospital for Tropical Diseases, Ho Chi Minh City, Viet Nam.

HOURS OF WORK

Full time. 37.5 hours per week, extra hours may be required

TENURE

Initially for 01 year, including a 02 month probation period, with possibility of extension.

REPORTING TO

IT Manager