TTC Hospitality ★ 5.0

Registers and rooms all arrivals according to established procedures

Maintains intimate knowledge of departmental standards and procedures

Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

Maintains cashier float and ensures accurate daily report of all money received

Cashes hotel guest’s personal and travelers checks and assists with currency exchange

Keeps abreast of all modifications to accounting policies and procedures

Responsible and attends to guest’s request of using the service of safety box at all times

Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also TTC programs.

Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if he/she unable to assist

Is familiar with other TTC hotels so that guest indicating any next destination on the registration card can be “sold” an onward booking to another TTC hotel

Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service

Performs the audit balances and prepares all works for audit in an orderly fashion

• Đóng đầy đủ các chế độ cho người lao động theo qui định của pháp luật hiện hành (BHXH,BHYT,BHTN...)
• Chế độ tăng lương hàng năm.
• Lương tháng 13 theo qui định của công ty
• Có phí phục vụ hàng tháng
  
• Được hỗ trợ chế độ dành cho cấp Quản lý - Điều hành
• Được nghỉ bù, nghỉ phép và các ngày lễ theo chế độ của công ty.

Những chế độ khác sẽ được trao đổi cụ thể khi PV.

- Địa điểm làm việc: Emerald Hotram Resort - Bà Rịa Vũng Tàu

Required Skills –

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Able to read and write English

Proficient in the use of Microsoft Office and SMILE

Qualifications –

High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience –

1 year experience in guest / customer service, or an equivalent combination of education and experience.

- Nộp hồ sơ ứng tuyển trên Hoteljob.vn hoặc gởi trực tiếp cho nhà tuyển dụng.