ANGSANA QUAN LẠN

1. Answer calls within 3 rings and receiving call standard.
2. To issue and collect the section / master keys to / from HSK associates and maintain the log book promptly.
3. Take daily inventory of keys at the beginning & at the end of the shift & handover to the supervisor on duty.
4. To maintain the HSK store rooms and ensure that all guest supplies are ordered & stocked in sufficient quantities to ensure a smooth operation
5. Prepare morning and afternoon villa attendant's work sheets with the consultation of the supervisor on duty.
6. To attend to guest request and queries courteously and promptly.
7. Receive messages from other departments and communicate clearly to the relevant persons in the department. Record them correctly.
8. To update Cadena system and roster on daily basis.
9. To follow up & update the status of the guest requests in the FCS system.
10. Maintain the lost & found records & stores following the lost & found procedure.
11. To follow up and update the room status promptly in the opera system.
12. Provide feedback to the Asst. Housekeeper regarding not available items which needed for daily operations
13. Maintain the cleanliness of the HSK office

- Good attitude and can work under pressure.

1. Receiving 100% of salary during probation time.
2. 22 standard working days per month.
3. Pre-opening allowance from 2 million Vietnam Dong to 4 million Vietnam Dong per month.
4. Pre-opening Service Charge bonus 1 million Vietnam Dong per month.
5. Free-provided accommodation with full- equipped and modern facilities according to Banyan Group standards (Electric water heater, AC, TV, internet, cable TV).
6. Contribution of social insurance, health insurance and unemployment insurance based on total salary (from probation period).
7. Free-provided Bao Viet health and accident insurance.
8. 12 to 14 days annual leave.
9. Free training courses from basic to advance by Banyan Group Academy.
10. Young and dynamic working environment.
11. Positive career development opportunities.
12. Other attractive bonus policies for encouragement and motivation