Ascenda Loyalty ★ 5.0

Hey there! It's great to meet you. We are Ascenda.

We're all about making rewards feel less like a transaction and more like a treat. Nestled in the bustling cities of Singapore and Seattle, we're the folks behind the scenes, turning your loyalty program dreams into reality. Our mission? To bridge the gap between financial services brands, merchants, and their users worldwide, transforming the way they connect through our easy-to-use, turnkey rewards programs.

With Ascenda, setting up a world-class loyalty program is as easy as pie. We've designed our services to be plug-and-play, which means our customers can offer amazing rewards to their users without the headache of a complicated setup process. Our approach is all about delivering value and beauty, making sure that every interaction with our customers' brand feels special. We pride ourselves on understanding what our users truly want, using smart AI insights to keep them coming back for more. Our roster of customers includes big names like American Express, Brex, HSBC, Virgin Money, Barclays, Capital One and we're excited to grow our family.

As we look to the future, we're excited to keep pushing the boundaries of what loyalty programs can be. Our goal is to make our platform even more flexible and user-friendly, allowing our customers to tailor their rewards program just like you'd design your own website. Whether it's a large bank or a I thinnimble fintech startup, we believe loyalty should be within everyone's reach.

With Ascenda, you're not just giving a service; you're becoming part of a revolution. A revolution toward simpler, more meaningful loyalty programs that celebrate each customer and their experiences. Whether your goal is to dazzle millions of customers or just brighten someone's day, we share the same feeling. Let's embark on this adventure together, creating loyalty programs that not only work wonders but truly amaze.

Join us as a Data Scientist!

The Role

Are you passionate about harnessing data to drive impactful organizational changes? Ascenda Loyalty is seeking a talented and motivated Data Scientist to join our recently formed and rapidly growing Data Science team. As a Data Scientist, you will be leveraging rich data assets we have here in Ascenda to build impactful and meaningful data products that deliver economic value to our customers and partners. Working at the intersection of data science and business strategy, you will craft intelligent systems that transform how loyalty programs operate. We look forward to meeting you!

Key Responsibilities Include

• Opportunity Identification: Identify operational challenges and translate them into opportunities for applying machine learning algorithms.
• Research: Conduct in-depth research to validate project feasibility and evaluate the viability of innovative ideas and technologies.
• Data Analysis: Analyze internal and external data, uncovering actionable insights that drive customer engagement, retention, and revenue growth.
• Model Development: Design and develop machine learning models for diverse use cases, including but not limited to customer segmentation, recommendation systems, churn prediction, and price optimization.
• Productionalization: Collaborate with cross-functional teams to solutionize, deploy, and integrate ML features into our central platform.
• Optimization: Continuously enhance existing capabilities through monitoring, focusing on scalability, efficiency, and accuracy.
• Innovation: Stay abreast of the latest advancements in AI and incorporate novel techniques into ongoing projects.
  
  

Your Impact

In This Role, You Will Given The Opportunity To

• Develop next-generation data-driven features powered by cutting-edge machine learning algorithms in the field of loyalty.
• Play a key role in shaping the foundation of the company’s ML platform.
• Help partners grow by enhancing customer loyalty through personalized experiences and targeted strategies.
• Join Ascenda on its exciting and emerging data journey, where we are redefining how financial institutions foster customer loyalty.
  
  

Who You Are

• Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Mathematics, Sciences, Engineering) or equivalent practical experience.
• 3+ years in designing and building data-driven solutions with a track record of delivering measurable business impact.
• Strong foundations in Statistics and Data Science.
• Proficient in Python and SQL with familiarity with data wrangling and modelling libraries (e.g., pandas, Polars, Matplotlib, statsmodels, scikit-learn, TensorFlow, PyTorch, XGBoost).
• Familiar with deploying scalable models using cloud platforms (AWS, Azure, or GCP).
• Accomplished problem-solving skills with the ability to think analytically and strategically.
• Astute business acumen to align data solutions with organizational goals.
• Effective communicator with the ability to clearly convey ideas, foster collaboration across teams, and engage stakeholders in meaningful discussions.
• Meticulous, proactive and curious mindset, constantly seeking opportunities to innovate and add value.
  
  

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We Have a Rewarding Working Place That Provides a

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards
  
  

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.