CJ Korea Express Freight Viet Nam Co.,Ltd

1. Manage Business Development activities to meet BD target
- Develop BD plans, activities, and campaigns to meet BD target of KPIs
- Prepare BD forecasts and budgets monthly
- Monitor BD volume, revenues, and cost against forecasts to identify problem areas; and adapt procedures or re-allocate resources to improve the overall performance of the BD team.
- Contribute to the development of BD, marketing, and customer retention, advertising, pricing and distribution strategies for area of responsibility.
- Coordinate and assists in other tasks as needed and works with other departments to resolve issues either directly or indirectly relating to Trucking Vendors / Agents / Shipping Line … to ensure for satisfied service to Company’s customers
2. Build-up good relationship with existing & potential Customers and develop the BD market segment to achieve the long term BD objectives and KPIs
- Frequently or periodically visit to existing customers.
- Catch up the trend of customers’ requirements to have efficient methods for approaching.
- Set up and deploy the standard of customer’s service guideline for Sale Functions.
- Implement customer service procedures to ensure customers satisfaction
- Develop BD network and price structure to attain targets and increase revenues.
- Negotiate agreements and resolve potential issues or problem with Customers
3. Maintain consistent & efficient organizational network.
- Liaise with functional or operational Managers to develop and implement organizational relations programs or activities that are appropriate for business needs.
- Closely co-operate with functional Managers for smoothly operating.
- Others as works required.