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* Learning & Development
- Create learning and development strategy, annual training plan and activities in line with the HR strategic agenda
- Work with Managers/ HODs to identify competency gap and skills gap; review individual and organizational development needs; develop and design the learning & development programs and activities to close the gap and develop workforce.
- Organize training & workshop and develoment activities
- Collaborate with Managers/ HODs to develop their team members through career pathing
- Develop & update relevant training & development policies and processes
- Evaluate training solution based on effectiveness, ROI, management perceived value
- Select, develop and manage internal trainer pool
- Participate in designing, reviewing, updating and managing training materials, work instructions
- Manage employee training & development records
- Stay updated with the latest developments in learning trends, changes in learning theory, and developments in learning technologies
- Conduct some internal training courses such as: train the trainer, communication, interpersonal, …
- Participate in relevant internal audits, external audits, provide necessary information, documents and justification to auditors
* Leadership Development and Succesion Planning
- Partner with CHRO to develop HR planning models to identify leadership and capability needs; assess risk and determine strategies to address, develop bench strength for succession
- Define hipo asessment and selection criteria identify individual level development and/or experiential needs for potential successors; build opportunities for growth and promotion
- Develop leadership development programs, define criteria and conduct leadership ability assesment,
- Assist management and executive in developing the skills, abilities, and flexibility required to deal with a variety of situations
- Provide inputs to HR strategies and approaches to attract, motivate, develop and retain talent.
* Culture Champion
- Create and implement programs that build, promote and enhance Hanh Phuc culture and core values.
- Communicate organization mission, vision, and core values to management and all employees
- Steward a culture of learning, sharing and growth
- Monitor the policy implementation to ensure relevant policies and processes are in place to promote clear and consistent fairness treatment, job roles and responsibilities to all employees
- Design, develop, and deliver cross-border or cross-cultural learning and development programs; promote diversity and inclusion
- Partner with Quality team, IT and relevant team to promote safety culture, digital creation, innovation and continuous improvement culture.
* Training Vendor Management
- Develop and manage training vendor and external trainer database and their capabilities
- Select, negotiate contracts, monitor, evaluate performance, build and maintain relationship with training vendors and external trainers.
* Budgeting and Reporting
- Develop and manage learning and development budget
- Provide accurate and timely management reporting of Training & Development metrics and active performance against targets.
* People
- Direct, build and lead the team to achieve Hospital growth goals and targets
- Identify, recruit, motivate and develop a high-performing and productive team to deliver Department plans and activities.
- Provide guidance and resources to help employees improve skills and advance in their careers.
- Manage staff performance and provide frequent constructive feedback for staff development
- Handle disciplinary issues and terminations as needed in accordance with company policies.
- Manage interpersonal conflicts, promote collaboration and respect.
- Reinforce & model company culture and values