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Mô tả công việc
- Type reports, memos and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.
- Liaise with all other outlets (including F&B Admin, accounting, purchasing, front office etc) for and on behalf of the Executive Chef).
- Liaise with the concerned parties.
- Receive and screen office calls and visitors, schedule and set up appointments.
- Keep the Executive Chef informed of VIPs, groups and other guest arrivals, hotel events and of other matters which concerns him/her.
- Dispatches and shares information as and when required with all culinary departments about guests preferences.
- See to the cleanliness and maintenance of equipment in the Chef office.
- When and if necessary, handles all reservation for outlets and acts as central reservation desks. This includes also group reservations.
- Liaise with Culinary related suppliers.
- Assists the Culinary outlet team in peak and idle times when and if required.
- Works with Chefs, HR and Managers to ensure proper and on time submission and approval of all attendance reports, leave forms ( annual, sick, etc ) for the payroll system as well as performance appraisal for the whole Kitchen Team.
- Recycles where ever possible and enforces cost saving measures in the administrative office.
- Keep the waste factor in the hotel at a minimal level.
- Aware of and adhere to the Fire, Life and Safety standards of the hotel and ensuring to report any risks to Management.
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
- Initiate action to correct hazardous situation and notify supervisors of potential dangers.
- Log security incidents and accidents in accordance with hotel’s requirements.
- Always show a positive attitude
- Recognize regular guests and their preferences
- WOW guests as often as possible
- Observe daily conditions of all physical facilities and equipment in the administrative office as well as kitchen
- Makes recommendations for corrections and improvements as needed
- Preparation of Purchase requests and follow up with supplier for the date of arrival.
- To maintain professional confidentiality and never disclose company secrets.
- Interprets between local and foreign chef
- Translate & proofread menu & other documents bilingually when required
- Maintain the strictest confidentiality at all times on all matters
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- May assist with other duties as assigned by management
Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality.
- Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
- Communicate effectively with guests, co-workers and the manager.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintain a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
- At all times projects a favourable image of the Hotel to the public.
- Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.
- Attends work on time as scheduled.
- Follows safety and security rules and procedures
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Previous secretarial experience in a fast-paced environment
- Diploma or Bachelor’s degree preferred
- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
Yêu cầu hồ sơ
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Công ty Cổ phần Đào tạo Quốc tế Việt Mỹ Úc
Được thành lập vào ngày 01/06/2001 với tên gọi Trường Mầm non Tư thục Hoa Sen, cho đến nay, sau gần 15 năm hình thành và phát triển, Hệ thống trường Quốc tế Việt Mỹ Úc (AVS) đã không ngừng mở rộng quy mô và khẳng định được chất lượng đào tạo, uy tín xã hội cũng như tạo dựng được niềm tin đối với các bậc phụ huynh về các chương trình đào tạo của Hệ thống.
Trụ sở chính của công ty tọa lạc tại số 45 đường số 5, phường 8, quận 11, Tp.HCM.
Hệ thống Trường Quốc tế AVS là một sự kết hợp của tất cả các cấp học, bao gồm: nhà trẻ, trường mầm non, trường tiểu học, trường trung học, trường trung học, các trung tâm tiếng Anh. Chúng tôi mang đến các dịch vụ chăm sóc trẻ em tại Việt Nam giúp cho việc học tập, phát triển của trẻ, thông qua các phương pháp như: phương pháp Reggio Emilia, phương pháp Montessori,…
Vì vậy, nếu bạn là giáo viên bản ngữ và quan tâm đến việc dạy trẻ em, sinh viên xin vui lòng đến với chúng tôi và tham gia giảng dạy trong hệ thống trường học của chúng tôi. Chúng tôi đánh giá cao tất cả góp Đóng của bạn để cải thiện giáo dục Việt Nam.
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