Việc làm QA Solutions
Cập nhật 25/05/2024 17:29
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Officer, Cash Management Operations
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
03/12/2024
Hạn nộp hồ sơ:
02/01/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Job Summary
KEY RESPONSIBILITIES
Internal
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- To process outward and inward payment transactions to provide an accurate, legal, efficient and timely service to customers and other internal counter parties.
KEY RESPONSIBILITIES
- To process overseas and local payments and collection (OTT/ITT/STS TT/, OLT, ILT, ITT) in CMO TP systems from end to end
- To be a user of CMO TP systems (DOTOPAL, EBBS,...) and to act as the initial point of contact with system technicians/ supporters for any system problems and enhancements
- To ensure that all transactions are processed accurately within agreed TAT
- To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending items
- To vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures of Standard Chartered Group, State Bank of Vietnam and Vietnam Government. To file supporting documents properly (both soft copy and hard copy)
- To strictly comply with Group policies/local regulations on FX Control/AML/Sanctions/Norkom.
- To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if required and as per DA
- To book FX deal
- To ensure the bank tariffs applied for payment instructions are accurate
- To prepare daily reports and monthly operations reports as required by Team Leader/CMO Head. To log daily transaction volume
- To conduct EOD reconciliation to make sure all payment instructions received before cut-off time are processed same day. To report immediately to Team leader/ Manager if there is any missing items or processing failure for investigation and solution.
- To perform daily reconciliation for nostro/suspense/sundry account reconciliation report and make sure all pending items are addressed and settled on same day basis.
- To take responsibility of pending documents by keep those documents/payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.
- To answer enquiries from stakeholders
- To file documents
- To continuously review processes to enhance internal procedures/ work flow
- To back up for other maker in other Processing Teams in CMO as and when required
- To perform BCP test
- To participate in CMO projects as required from time to time
- To perform any other assignments as required from time to time.
- Ensure approved generic Product Programmers and their corresponding Country Addendums are in place before any product is accepted for implementation. Refer any instances of non-compliance to Head of CMO, Head of BO for follow-up and also highlight such instances to Group Function and CORG via KPIs and monthly operational risk reporting
- Fully understand and comply with money laundering prevention requirements.
- Undertake training on MLP at least once every 12 months
- Ensure money laundering prevention reporting procedure is followed.
- Follow money laundering prevention reporting procedures and report to business MLPO (CR) should there be any money laundering related issues
- To understand and follow the Group and bank’ strategies applied to the role from time to time
- To have business mindset to understand customer’s need in daily operation so as to deliver perfect services
- Cash | Transaction Capture & Execution
- To follow the task assigned by Team Leader/CMO Head accurately and in a timely manner
- To provide feedback/initiative related to the daily works
- To self-study and enhance capability for readiness of taking other tasks
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Internal
- CMO Managers/Officers on daily transactions and operational matters.
- Cash client services and RB (BB, PFC) on daily transactions, enquiries and investigation.
- CSCU relating to investigation, nostro account‘s matter.
- Head of CIC Ops for guidance and matters out with your own discretionary authority
- IT Manager/Officers on system and other technical matters
- Production System Support (PSS) team on eBBS/DotOpal/STS/EOPS…. incidents
- External
- The Bank’s customers in respect of remittance if necessary.
- Embed Here for good and Group’s brand and values in Vietnam TTO – Cash Management Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- University Graduate, Major in Economic and Banking is preferable.
- Good knowledge of banking products and local regulations.
- Good communication skill in both English and Vietnamese.
- Ability to work under pressure.
- Client service skill and problem-solving skill.
- Computer/PC skills
- Assist in administrative duties and other adhoc & Miscellaneous activities as assigned by Line Manager
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Khu vực
QA Solutions
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
38/6N Nguyễn Văn Trỗi, Phường 15, Quận Phú Nhuận, Thành phố Hồ Chí Minh, Việt Nam
Ở QA Solutions, chúng tôi thiết kế một hệ thống quản lý riêng cho toàn bộ vấn đề của khách hàng – QA Ticketing System. Với hệ thống này, sẽ giúp cho chúng tôi theo dõi sát sao tình trạng của khách hàng, điều này giúp hạn chế tối đa các vấn đề của khách hàng bị “trôi đi”, không được xử lý kịp thời và đúng hạn.
Với dịch vụ phần mềm quản lý bệnh viện – SmartHospital mà công ty QA Solutions cung cấp, Quý Khách hàng càng có nhiều sự trải nghiệm trong quá trình sử dụng sẽ giúp Quý vị càng hiểu rõ hơn hệ thống quản lý của mình và từ đó sẽ có những thay đổi phù hợp với qui mô cũng như sự phát triển của Bệnh viện. Đây chính là sự khác biệt của công ty QA Soltions. Sản phẩm mà chúng tôi cung cấp không chỉ dừng lại ở việc triển khai thành công hệ thống ban đầu, mà còn không ngừng tiếp tục cải tiến, nâng cấp phần mềm theo nhu cầu của khách hàng, để đảm bảo hệ thống luôn được ổn định và phát triển tiếp sau đó.
Nhờ áp dụng thành công công nghệ tiên tiến này của Mỹ vào lĩnh vực phát triển hệ thống quản lý bệnh viện, chúng tôi tin rằng đây là cơ chế duy nhất hiện nay có thể đem lại thành công trong việc triển khai hệ thống phần mềm quản lý Bệnh viện tại Việt Nam.
Review QA Solutions
2.5
2 review
16/11/2022
★
★
★
★
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Lập trình viên
tại Hồ Chí Minh
Công ty hơi trầm, mọi người chỉ lo làm không biết giỡn. Bước vào cty như là cái chùa vừa nghiêm vừa im.
10/11/2021
★
★
★
★
★
Nhân viên
tại Hồ Chí Minh
Lúc nào cũng rình để cắt giảm lương và chế độ nhân viên. Dịch dã không hỗ trợ được gì mà còn OT không tính lương
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