Bonfiglioli

***JOB PURPOSE
• Deliver a range of operational support services to enable functions such as sales or customer service to operate effectively.

*** Sales Order Confirmation:
• Receive customers' inquiry, consult with Engineering in configuring new products in SAP and maintain material master data
• Check Procurement Lead-time for buy products with the relevant Supplying Branch/Plant
• Check production lead time, including material availability & lead-time with Procurement and In-house Production with Planning & Manufacturing
• Advise Customers BVN Lead-time
• Receive customers' purchase orders via email, fax or Mosaico, check data accuracy and upload into/ confirm in SAP, then send sales order confirmation to customers

*** Sourcing & Purchasing of imported goods
• Do sourcing for imported goods from oversea branch offices and plants (for the best price, the lowest landed costs and the shortest lead time)
• Release purchase orders for imported products
• Track delivery status from vendor
• Send shipping instruction to suppliers when goods available and billed
• Notify Logistics for inbound shipments for pick-up and transporting arrangement
• Instruct Logistics of trading purpose and import details for duty payment when goods arrive Vietnam

*** Order Processing & Outbound Shipping for Customers
• Send shipping schedule to planning every week, push Production and arrange delivery with Warehouse
• Issue delivery and billing when goods available and in accordance with SOs, including getting VAT invoices for Local Customers from FIN.
• Provide shipping documents (packing list, billing and C/O, C/Q, if any to Customers)
• Arrange transport (domestics) or notify Logistics of export shipments
• Inform Customers any deviation of the orders (quantity reduction, anticipation, delay, shipping constraints…)

*** Trading management
• Work based on the existing stock of trading goods and Customer order to calculate trading volume to do proper import mode

*** General administration
• Follow up contracts with customers (only for OEM customers)
• Track customers’ payments if requested by FIN
• After sales service (provide spare parts, receive and resolve customer complaints, ..)
• Prepare weekly/monthly report of domestic sales to GD/ sales manager
• Distribution of contract documentation & filing in outstanding contracts file, other documents: C/O, C/Q, COC, Warranty Certificate, Letters …
• Co-ordination & distribution of manufacturing orders and pickers, delivery notes and invoices
• Maintenance of SAP, CRM, Mosaico, BO
• Control pricing, packaging, lead time, freight charge, turnover, backlog, invoicing, Updating credit status of customers, stock.
• General filing & office administration of Sales Dept.

*** Specialized and Technical Knowledges
• University degree
• English proficiency
• SAP/Microsoft office
• Training- accreditations where required
• Relevant systems and process knowledge
• Ability to build rapport with clients/customers over the telephone
• Numerical awareness
• Methodical

*** Leadership Model
Core behaviors:
• Openness (3)
• Client Orientation (4)
• Results Orientation (4)
• Impact (3)
• Transparency & Ethics (4)

*** Management Tools
• MS Office. (PowerPoint, Excel, Word)
• ERP system (SAP).

*** Preferred Experience : 5 years in Supply Chain

Salary bonus 13th -14th – 15th
Premium health insurance package 60 million / year
Shuttle Bus from Ho Chi Minh to Binh Duong