Fujitsu 4.4 ★

1. Education level:
 Bachelor’s or University’s Degree in IT or Telecommunications.
 Have one or more international certifications in IT filed is an advantage: Cisco/Microsoft/ ITIL/ ...
 English or Japanese communication skills in both speaking and writing (Japanese is an advantage)

2. Working experience:
 Have experience (at least 1 year) in IT customer service: Hardware/Software, Security door, PBX, TV meeting (video conference system), Windows system backup …
 Have experience in working with Japanese customers is an advantage.

3. Job skills:
 Server system:
 Deploy/Configure/Monitor/Diagnose/Troubleshoot server software and hardware problems.
 Have knowledge in Windows Server/ Cloud, Hybrid/ Security/ ...
 Have knowledge in Domain, File Server…
 Infrastructure:
 Install and configure new computers and other IT equipment.
 Manage and co-operate with vendors to fix infrastructure devices: printer, plotter, projector, Multifunction devices, TV meeting, PBX, Security door…
 Network system:
 Have knowledge in TCP/IP for troubleshooting LAN and WAN network.
 End-User support:
 Support end-user (onsite/remote/on phone) to resolve IT related problems.


4. Soft skills:
 Hardworking, carefully, attention to details and willing to learn new things.
 Good management, report and document skill: PowerPoint, excel, word.
 Strong problem-solving skills.
 Have the ability to work independently as well as part of the team.
 Flexible working time: can work in shift/over time/at weekend/on holidays.