CODE88 ★ 3.6

Job Purpose
The Platform Engineer is a key role responsible for managing the continuous integration and delivery of our platforms, ensuring optimal performance and adherence to best practices. This role requires availability and responsiveness during out-of-office hours and holidays to address and resolve issues promptly.

Responsibilities:
1. DevOps Methodology
• Champion the DevOps methodology and provide guidance to the development team, promoting the adoption of best practices.
• Keep the company updated with modern tools and technologies used in the product development life cycle, such as GitOps, Infrastructure as Code (IaC), and Site Reliability Engineering (SRE) principles.
• Define and establish development, testing, release, update, and support processes for efficient DevOps.

2. Design
• Ensure that the architectural design of the platforms aligns with best practices and modern patterns, such as microservices and serverless architectures.
• Review and provide expert recommendations on platform design to incorporate the latest technologies and frameworks.
• Configure and implement cloud-native solutions using AWS, Azure, or GCP, and leverage containerization technologies like Docker and container orchestration platforms such as Kubernetes.
• Utilize tools to verify software code security and efficiency, such as static code analysis, vulnerability scanning, and automated testing frameworks.
• Ensure high availability and resilience of the platform against component downtimes through proper architectural design and fault-tolerant strategies.
• Collaborate with the engineering team to design new features and enhance existing ones.
• Design and develop an internal development platform using modern tools like GitLab CI/CD, Jenkins, or CircleCI, to facilitate continuous integration and delivery.

3. Delivery
• Configure continuous integration and continuous delivery (CI/CD) pipelines using modern tools and frameworks like Jenkins, GitLab CI/CD, or Azure DevOps.
• Participate in project management activities using Agile methodologies like Scrum or Kanban to ensure seamless development and release of solutions.
• Implement various development, testing, automation tools, and IT infrastructure, leveraging technologies such as Terraform for infrastructure provisioning and Ansible for configuration management.
• Facilitate proper handover and acceptance of solutions, including proper documentation and knowledge sharing.
• Be available during out-of-office hours and holidays to provide support and assistance during scheduled release and ad-hoc release that requires the platform engineers expertise.

4. Automation
• Design and implement an automation framework encompassing all aspects of the application lifecycle, including build, test, and deployment, using tools like Ansible, Chef, or Puppet.
• Utilize Infrastructure as Code (IaC) principles to provision and manage infrastructure resources using tools like Terraform or CloudFormation.
• Leverage configuration management tools like Ansible or Puppet to automate the deployment and configuration of software components.

5. Incident and Problem Management
• Serve as a higher-level escalation point for platform-related incidents and problems identified.
• Troubleshoot escalated issues, provide root cause analysis, and implement resolutions.
• Collaborate with the development team to implement improvements identified during routine checks or high severity incidents.
• Be available during out-of-office hours and holidays to provide support and assistance in resolving high severity incidents and anything that greatly impacts the platform delivery.