Hanoi Toronto School

Purpose of Role

Primary responsibility includes maintaining administrator activities to Operation Manager of a school in Hanoi.

ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Receptionist Key Responsibilities

• Answer the telephone (take messages where necessary), record pupils and visitors entering and departing school during the day. This may involve pupil collection/delivery to classrooms.
• Greet/welcome clients/visitors in a friendly, courteous and pleasant manner, refer them to relevant staff.
• Transfer messages, receive and circulate mails/documents to concerned staff.
• Ensure the school office and reception area is welcoming, neat and tidy. Ensure all school files are kept updated, tidy and in good order.
• Monitor the usage of operational resources (office stationery/supplies, janitorial products, maintenance items, etc.,), purchase or send purchase requests to Procurement Executive.
• Be responsible for the allocation of Admin stock and stock control.
• Maintain inventory control system and report to Line Manager when required.
• In charge of payment (advance, clearance…) for operational expenses and vendor’s monthly expenses.
• Coordinate with the process of issuing, activating & deactivating Parent’s card & Student’s card.
• Coordinate with catering service (number of paxes, inform new/withdrawn staff/students)
• Monitor meeting schedules and arrangement in the meeting room.
• Make photocopy/scan/printing of letters, posters, documents, …
• Co-ordinate with janitors regarding issues related to the hygiene and cleanliness of the school.
• Co-ordinate with technical team regarding issues related to school facility and properties.
• Maintain confidentiality of all sensitive material and information.
• Attend training relevant to duties and responsibilities as outlined in this job description.
• Such other duties appropriate to the scope and grading of the post as may be required from time to time.
• This job description may be amended at any time after discussion with the post holder.
• Such other duties appropriate to the scope and grading of the post as may be required from time to time.
• Attend activities at school when required.
• Other task assigned by Line Manager.