Khách Sạn Mường Thanh ★ 3.5

-Perform check-in and check-out procedures for guests
-Receive and respond to all incoming phone calls to the hotel switchboard
-Provide guidance and information about hotel services in particular, and general inquiries from guests
-Transfer calls/faxes to the appropriate departments
-Support guests with hotel-related information, check-out procedures, and cashier duties
-Maintain a professional, and friendly appearance in accordance with hotel standards
-Perform other duties as assigned by supervisors

-Graduate from College or Vocational School majoring in Front Office, Hospitality, or Tourism Management
-At least 6 months to 1 year of experience in a similar position at a hotel of equivalent standard
-Good communication skills in English
-Proficient in using office computer applications and hotel management software (SMILE-FO)