Mô tả công việc
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
Quyền lợi được hưởng
Benefits
• Competitive salary & service charge
• 12 annual leave/ year, 1 day leaves of birthday
• Working 9 hours/ day, 5 days/ week
• Social insurance, medical insurance, unemployment insurance
• 24/7 health care and accident insurance during the term of hotel contract
• Annual staff outing
• Accor Training & Career Development
Yêu cầu công việc
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Up to date with food and beverages trends and best practices
• Guest-oriented and service-minded
• Degree in food service management or related field
- Must have basic English skill
Yêu cầu hồ sơ
Email: nhi.phamnguyenhai(a còng)accor.com
SẢNH TIỆC CB DIAMOND PALACE
Vẻ sang trọng và tinh tế thuộc về phong cách tân cổ điển, thể hiện qua các chi tiết kiến trúc, các khung kim loại uốn cong sáng bóng, tương tự phong cách của những công trình nhà ga, tháp đồng hồ, hay dinh thự Châu Âu cận đại – vốn luôn là chất định tính đặc trưng tạo nên phong cách của CB Diamond Palace.