Wurth Vietnam Company Limited

The Sales Support/ Inside Sales Executive's mission is to build and nurture strong customer relationships in Japan ( or Korea) through effective remote interactions, ensuring seamless account management and exceptional customer service. By managing the full order-to-cash process with precision and cultural sensitivity, this role supports long-term customer satisfaction, operational excellence, and sustainable business growth in the Japanese market.
Key Job Responsibilities
• Customer PO Handling
• Correspondence to Customers' inquiries
• Management of customer-related information, including customer master and the pricing data in ERP system (SAP)
• Management & filing of sales-related documents including quotation, customer PO
• Project data management using Würth's specific tools like S-Tool (SAP) & Cost table spreadsheet• A minimum of 2 years of work experience in customer service function
• Fluent at English and Japanese/ (or Korean) in speaking & written
• Basic knowledge of trading and logistics
• Knowledge of the following software: MS Office mainly Excel, Outlook, SAP
• Excellent analytical and problem solving skills
• Ability to work in a team with utmost co-operation
• Solution based customer approach
• Time Management and Adherence to deadlines
• Good communication skills and teamwork sprit
• Self-motivated, self-directed personThưởng
Attractive salary and bonus; 13th salary
Chăm sóc sức khoẻ
Annual Health Check, Private Health Care, Company Trips and Parties.
Đào tạo
Online or offline trainings with Global team.