Why do we need you:
As the demand for Digital Transformation using eCommerce globally is growing so rapidly, SmartOSC is expanding very fast along with the need to build our World-Class Enterprise Sales team in different markets - Australia, Japan, Korea, the US, EU, and SEA.
This mission of the Customer Success Executive is to work closely with the internal team as part of a driven, hungry multi-functional team responsible for the Australia market.
Benefits:
● Attractive salary package
● A very dynamic cross-cultural working environment in IT industry
● Working directly or indirectly with colleagues and clients that are based in Australia
● Ongoing professional development and training opportunities
● Training on problem solving and critical thinking skills
● Performance review twice a year
● Premium health care
Responsibilities:
● Supporting Account Manager(s) in many sales activities
● Attending project meetings with clients, acting as the liaison between clients and project teams
● Monitoring the progress of assigned projects and providing updates to relevant stakeholders
● Participating in RFP, RFI, RFQ response process when required
● Creating reports, invoices, contracts, and other documents for Account Management team
● Planning meetings and organizing project logistics
● Preparing presentation materials for internal and external meetings
Requirements:
Essential:
● Lifelong learning attitude, hard-working and self-accountable
● Proven ability to work under high pressure
● Fluent in both spoken and written English (Advanced level)
● Strong organizational and time management skills
● Excellent communication and interpersonal abilities
● Attention to detail and a commitment to delivering high-quality results
Desirable (Good to have):
● A good understanding of any project management software/tools
● Experience working in cross-culture, international environments
● Bachelor’s degree or equivalent years of experience in a related position
● Background in the IT industry is preferred
- How to Apply: Please submit your updated CV in English including your contact email, phone number with the subject “[SmartOSC] Customer Success Executive” to: thonq@smartosc.com (Ms. Thơ)
Công Ty Cổ Phần Dịch Vụ Bất Động Sản Sao Việt thành lập năm 2012, đến nay Sao Việt đã khẳng định được uy tín và năng lực cạnh tranh hàng đầu trong ngành tư vấn, phân phối bất động sản, là đơn vị phân phối chủ lực của một số dự án nổi bật, những giải pháp bất động sản toàn diện. Với ban lãnh đạo đầy kinh nghiệm, tầm nhìn chiến lược và luôn tiên phong trên thị trường