Vietsin Commercial Complex Development JSC

• Providing mall concierge services which include attending to tenants and shoppers’ queries;
• Assisting in customer loyalty programs, mall redemption programs and the sale of shopping vouchers;
• Provided administrative support;
• Attend to shoppers’ enquiries;
• Prepare daily reports;
• Managed incoming calls to ensure customer’s queries, and answer promptly and professional;
• Provided solutions to solve customer’s issues;
• Managed Lost and Found Items, Child Lost, Wheelchair service...;
• Worked and coordinated with other teams to run smoothly day to day operation of the mall;
• Provided mall information and free services to shoppers;
• Assist in advertising & promotions activities such as managing mall's Loyalty Program, gift redemptions, gift vouchers es and all aspects of support.
• Build good relationship with shoppers to give them the best service as well as smooth experience when shoppers are visiting the mall.
• Undertake ad hoc projects and responsibilities that may be assigned from time to time.

• Bachelor’s degree
• Good command both of English and Vietnamese writing and speaking skills
• Computer skills with proficient in software programmers including but not limited to Microsoft Word, Excel and PowerPoint.

• Company trip once a year + Joining party

• Social insurance, health insurance, unemployment insurance and other benefits

• Dynamic and sociable working environment.